Gainsight Customer Education
Gainsight Customer Education: A mature academy platform for Gainsight customers that need broad course and credential support. Ranked #11 of 24 in Customer Education Software by our editors (8.0/10); pricing: Pricing on request; best for organizations already using Gainsight.
At a glance
- Editor score8.0 / 10
- PricingPricing on request
- Best forOrganizations already using Gainsight
- CertificatesYes
- Founded2009 · San Francisco, California, United States
- Facts checked20 Sep 2026
Where it wins
- Supports varied activities, quizzes, assignments, milestones, and SCORM
- Includes versioning, certificates, branded themes, custom domains, and SSL
- Offers APIs plus SAML/Okta, OAuth 2.0, OpenID Connect, and Google Apps
Where it doesn't
- Pricing is sales-led rather than published as numeric plans
- Integration coverage is comparatively narrower
- Advanced site and integration capabilities require higher tiers
Our verdict on Gainsight Customer Education
Gainsight Customer Education is a cloud-based platform for creating and delivering customer, partner, and employee training academies. It is designed for organizations supporting onboarding, training, learner certification, multiple audiences, or education programs that may reach thousands of learners. Course authoring covers videos, presentations, documents, surveys, and rich text, while quizzes, assignments, milestones, and SCORM activities support different learning formats. Course versioning and completion certificates add structure for ongoing programs and credentialed learning.
Its strongest fit is for teams that need more than a basic course library. Organizations can customize academy themes and templates, use custom domains with automatically managed SSL certificates, and publish downloadable or printable completion credentials. The platform also provides API access and developer documentation, with integrations and identity options including SAML/Okta, SCORM, OAuth 2.0, OpenID Connect, and Google Apps. That combination supports branded education experiences and connections to existing identity or learning workflows, although the integration range is comparatively narrower than the broader feature set.
The published plans are organized around academy sites and capability levels. Essentials includes one Academy site, unlimited seats and courses, and standard integrations. Professional adds a second Academy site, premium integrations and features, and Single Sign-On for admins. Enterprise includes three Academy sites, more premium integrations, and a sandbox organization. Pricing is contact-sales, so the plan structure is clearer than the purchase cost. Choose Gainsight Customer Education when branded academies, varied content, SCORM, certificates, versioning, and API access matter—especially within a Gainsight environment. Consider an alternative if broad integrations or transparent self-serve pricing are higher priorities.
Your product? Our editors can test Gainsight Customer Education in depth and publish a review, labelled as paid · from $149/mo →
Gainsight Customer Education pricing
All 3 Gainsight Customer Education plans and prices →
Gainsight Customer Education fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| Learner limit | Not verified |
| Course authoring | Yes |
| Certificates | Yes |
| Assessments | Yes |
| Custom branding | Yes |
| Custom domain | Yes |
| API access | Yes |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, GDPR, HIPAA |
| Support | Docs |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 5 integrations: SAML/Okta, SCORM, OAuth 2.0, OpenID Connect, Google Apps |
| Pricing | Pricing on request (source) |
| Website | support.gainsight.com |
| Facts checked | 20 Sep 2026 |
Gainsight Customer Education integrations
Gainsight Customer Education lists 5 integrations on its own site.
- SAML/Okta
- SCORM
- OAuth 2.0
- OpenID Connect
- Google Apps
Alternatives to Gainsight Customer Education
- ThinkificA broad course and commerce platform for businesses adding customer education.9.4
- SkilljarA customer education LMS with academies, monetization, certifications, and enterprise integrations.9.2
- ContinuA mature choice for branded customer education, with sales-led pricing and advanced enterprise tiers.9.1
See all Gainsight Customer Education alternatives →
Also Ranked In
Gainsight Customer Education is ranked in 2 of our directories.
Used Gainsight Customer Education? Be the first to review it
The editor score above is our own research. What this page doesn't have yet is a reader's view — what you used Gainsight Customer Education for, what worked and what didn't. No stars are seeded and no review is paid for; an editor reads every one before it appears.
Write a reviewTwo minutes · verified accounts only · read by an editor before it appears
Featured on iTechGuides
Gainsight Customer Education is listed in our Customer Education Software directory. Add the badge to your site — it links back to this page.
<a href="https://www.itechguides.com/products/gainsight-customer-education/"><img src="https://www.itechguides.com/best/badge/gainsight-customer-education.svg" alt="Featured on iTechGuides" width="230" height="46"></a>
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update