Funeral Manager review
A broad cloud suite for funeral records, arrangements, resources, payments and reporting.
Reviewed by iTechGuides Editors · Editorial team · Updated Nov 2026
Funeral Manager is a cloud-based system for independent funeral directors and multi-branch funeral businesses. It brings care-of-the-deceased records, funeral arrangements, cremated-remains tracking, resource planning, documents, memorial orders, donations, payments, accounts and reporting into one web application. Configurable forms, invoices, labels and wristbands support operational paperwork, while obituary publication and donation tracking extend into family-facing administration. Its broad module set suits teams that need connected records and controls across daily funeral operations.
The published pricing structure is usage-based and billed monthly rather than arranged as fixed subscription tiers. Pay as you go covers the core Care of the deceased and Arrangements modules. Care of the deceased adds a digital mortuary record and care tracking; Arrangements covers funeral management, resource scheduling, contacts, finances and insights. Separate modules handle Masonry administration for memorial orders, Donations for online and offline donations, and Online payments for card, Apple Pay, Google Pay and bank-to-bank payments. This modular approach lets a business align payment with the activities it needs, while the absence of a free plan and per-funeral, per-order, per-profile or per-transaction billing make usage levels important to budget planning.
For operational control, the system combines role-based permissions, multi-factor authentication, audit trails, configurable dashboards and reports with sales-ledger and payment tracking. Integrations include Xero, Gmail, Microsoft Office 365, Funeral Notices and Laurelo. It runs in the cloud and is accessible from internet-connected devices, with onboarding, training, phone, email, ticket and documentation support. Funeral directors seeking deep records, resource coordination and administrative breadth should find the scope relevant; smaller teams wanting a narrowly focused tool, predictable flat pricing or a non-UK orientation may prefer a simpler alternative.
Questions about Funeral Manager
What does Funeral Manager run on? Web. It runs in the cloud.
What does Funeral Manager integrate with? 5 integrations: Xero, Gmail, Microsoft Office 365, Funeral Notices and Laurelo.
Who is Funeral Manager built for? Small businesses, mid-market companies and enterprises (our editorial estimate).
Funeral Manager pros and cons
- Where it wins
- Detailed care-of-the-deceased records with audit trails
- Resource planning for staff, vehicles and facilities
- Custom documents, payments, dashboards and reports
- Where it doesn't
- Usage-based billing can make monthly costs harder to forecast
- Web-only deployment requires an internet-connected device
- UK-focused positioning may not suit every market
Funeral Manager fact sheet, pricing and score →
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