FSManage review
A broad dispatch suite for teams that need AI recommendations and resource control.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FSManage is field service management software for trade and service businesses, including HVAC, plumbing, electrical, facilities, mechanical, appliance repair, and commercial service teams. It brings scheduling, dispatch, work orders, customer CRM, inventory, invoicing, reporting, and AI-assisted workflows into one product. Teams can manage recurring maintenance work, customer equipment history, contracts, parts, photos, notes, signatures, and field job details.
Pricing is structured across three monthly plans. Starter costs $49 per month and includes scheduling and dispatch, work order management, basic invoicing, customer CRM, mobile app access, and email support. Professional costs $149 per month and adds inventory management, quotes and estimates, an AI scheduling assistant, Stripe payments, and all integrations. Enterprise includes the Professional features plus the full AI suite, custom integrations, document management, advanced analytics, and SLA tracking. The product is currently in beta, and the published plan terms may change before general availability.
Its strongest fit is an operation that needs more than a basic calendar: the dispatch board supports proximity and crew status, while AI technician recommendations use skill, proximity, and workload. Integrations include Stripe, Google Calendar, Google Maps, Google Drive, Dropbox, OneDrive, Twilio, SendGrid, Google SSO, Microsoft SSO, Bouncie, and Sentry. Field teams get access to checklists, parts, photos, notes, and signatures, while managers get revenue, performance, and SLA reporting. Choose FSManage for broad operational control and AI-assisted dispatch; teams wanting a mature, non-beta product or verified access beyond web should consider alternatives.
FSManage pros and cons
- Where it wins
- AI recommendations weigh technician skill, proximity, and workload
- Drag-and-drop scheduling with live dispatch and crew status
- Covers work orders, inventory, billing, CRM, and operational reporting
- Where it doesn't
- The product is currently offered in beta
- The Starter plan lacks inventory, AI scheduling, and Stripe payments
- Verified platform coverage is limited to web
FSManage fact sheet, pricing and score →
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