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FreeAICC

Free#116 of 120 in Call Center Software

FreeAICC: A customizable, self-hosted platform for developers building AI outbound calling. Ranked #116 of 120 in Call Center Software by our editors (3.0/10); pricing: Open source; best for developers building self-hosted AI outbound calling.

3.0/10Editor score

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At a glance

Editor score
3.0 / 10
Pricing
Open source
Best for
Developers building self-hosted AI outbound calling
Paid from
Free
Outbound dialer
Yes
Facts checked
22 Sep 2026

Where it wins
- Complete front-end and back-end source code
- Multi-LLM and FreeSWITCH integration
- AI-powered outbound calling with customization options
Where it doesn't
- Requires self-hosted deployment
- Focused on voice-only digital channels
- Outbound-focused rather than a broad call-center suite

Our verdict on FreeAICC

FreeAICC is an open-source call center solution built on FreeSWITCH, designed for developers and organizations that want to build and operate their own AI-powered outbound calling systems. Its complete front-end and back-end source code supports customization and secondary development, while multi-LLM integration gives teams a foundation for tailoring conversational calling workflows. Self-hosted deployment makes it a fit for small, mid-market, and enterprise organizations with the technical capacity to manage their own communication environment.

Its clearest strength is the combination of source-code access, FreeSWITCH integration, and support for multiple large language models. That combination gives development teams room to adapt the front end, back end, and AI layer to their own requirements rather than relying on a fixed hosted configuration. FreeAICC also includes scalable communication capabilities for call-center operations, with AI-powered outbound calling as its primary functional focus. Teams selecting it should be comfortable treating the product as a platform for development and customization, not simply as a ready-made calling service.

The product’s scope is narrower than a full omnichannel contact-center suite. Its digital channel scope is voice only, and its stated capabilities center on outbound calling. Organizations looking for a self-hosted foundation for AI voice outreach should find the positioning clear, particularly when FreeSWITCH and large language model integration are central requirements. Buyers seeking a broader operational package should look for a product with clearly defined inbound calling, IVR, workforce management, and additional channel capabilities. FreeAICC is best suited to teams that value control over the codebase and deployment environment.

Your product? Our editors can test FreeAICC in depth and publish a review, labelled as paid · from $149/mo →

FreeAICC pricing

Plans Open sourceFree Free to use — no paid tier required for the core job.

See plans on freeaicc.com

FreeAICC fact sheet

Free plan	Not verified
Paid from	Free
Inbound calling	Not verified
Outbound dialer	Yes
IVR builder	Not verified
Digital channel scope	Voice_only
Workforce management	Not verified
Maximum agents	Not verified
Recording retention	Not verified
Deployment	Self-hosted
Support	Email
Built for	Small business, Mid-market, Enterprise (editorial estimate)
Integrations	2 integrations: FreeSWITCH, large language models
Pricing	Open source
Website	freeaicc.com
Facts checked	22 Sep 2026

FreeAICC integrations

FreeAICC lists 2 integrations on its own site.

FreeSWITCH
large language models

Alternatives to FreeAICC

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Featured on iTechGuides

FreeAICC is listed in our Call Center Software directory. Add the badge to your site — it links back to this page.

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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

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Last updated 7 Oct 2026 · How we research and update