Forge review
Forge combines branded loyalty, ordering, memberships, and targeted restaurant marketing.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Forge is a social-commerce and loyalty platform for restaurant hospitality brands. It brings branded loyalty programs, points and rewards, in-app ordering, VIP memberships, restaurant check-ins, and personalized rewards into a connected customer experience. Restaurants can use loyalty-app data for customer targeting, while consumers can discover partner restaurants, check in, earn points, and redeem rewards through Forge’s mobile applications. Web, iOS, and Android support gives the product reach across browser and mobile experiences.
Its strongest fit is for restaurant groups that want loyalty and ordering to work together rather than operate as separate tools. AI-assisted marketing supports customer engagement, while the category capabilities include audience segmentation and email and SMS campaign channels. POS connectivity with Square, Toast, and Clover can connect restaurant operations with loyalty and ordering workflows. This combination gives Forge a focused restaurant ecosystem, with features designed around repeat visits, rewards, memberships, and personalized customer interactions.
According to the published commercial model, restaurant partnerships are handled through a demo and application process, with partner-led onboarding instead of publicly listed restaurant software plans. That approach may suit brands seeking a guided relationship, but it is less convenient for teams that want to compare plans and start independently. Forge should appeal to restaurants prioritizing branded loyalty, memberships, ordering, and targeted engagement. Teams seeking a broader platform outside restaurant hospitality, or a self-serve purchasing path with publicly displayed tiers, may prefer an alternative.
Forge pros and cons
- Where it wins
- Branded points, rewards, VIP memberships, and restaurant ordering
- AI-assisted marketing with loyalty-app customer targeting
- POS integrations with Square, Toast, and Clover
- Where it doesn't
- Restaurant-facing pricing requires a sales conversation
- Onboarding is partner-led rather than self-serve
- POS connectivity is centered on Square, Toast, and Clover
Forge fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update