Follett Facilities Suite review
A broad K–12 facilities suite spanning maintenance, assets, scheduling, and events.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Follett Facilities Suite is a cloud-based facilities management platform for K–12 school districts, with mobile access for field technicians. Its modules cover maintenance work orders, preventive maintenance, asset and inventory tracking, facility scheduling and rentals, interactive floor plans, records, utilities, and event registration. The breadth makes it relevant to schools coordinating maintenance and room use alongside school events, rather than teams seeking only a basic work-order tool.
Work Orders centralizes maintenance requests and histories, with custom routing and approval paths. Recurring schedules and procedures support preventive maintenance, while asset records can include QR codes, maintenance history, and parts inventory. Custodial and maintenance requests can be routed by request type or facility. On mobile, staff can access work orders, asset details, photos, and repair history. Facility Schedules handles room and space reservations, approvals, invoicing, and reporting; scheduling also includes conflict checking, while interactive floor plans map assets by location. The Facilities AI Assistant can answer product questions and convert email requests into work orders.
The suite connects with Google Calendar and Microsoft Outlook, plus Google and Microsoft SSO, ClassLink, and SAML Authentication. School-focused integrations include aktivate, Snap! Manage, BigTeams, DragonFly Max, EventLink, ArbiterSports, rSchoolToday, Home Campus, and Rank One. Deployment is cloud and mobile, with web, iOS, and Android access; support channels include phone and email. Follett sells the suite by quote rather than publishing plan prices, so buyers will need to discuss costs directly with sales. Schools looking to coordinate work orders, maintenance, spaces, and event workflows in one suite are the clearest fit; organizations needing only a narrow, simple tool may find its scope broader than necessary.
Follett Facilities Suite pros and cons
- Where it wins
- Routes work orders with custom paths and approval steps
- Combines preventive maintenance, assets, QR codes, and parts inventory
- Connects room scheduling with floor plans and school-oriented integrations
- Where it doesn't
- Pricing is quote-based rather than published by plan
- Its broad module coverage may exceed simpler facilities needs
- Core workflows are tailored to K–12 school districts
Follett Facilities Suite fact sheet, pricing and score →
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