FocusOSHR review
A practical starting point for HR teams that need structured case oversight.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FocusOSHR is an employee relations platform for HR professionals managing workplace investigations, employee cases, compliance activity, and progressive discipline. Its core workflow follows cases from intake through resolution, with a six-stage Kanban board, investigation notes, findings, priorities, linked HR cases, activity logs, and follow-up dates. The product is suited to budget-conscious HR teams that need more structure than spreadsheets or shared documents, especially when investigations must connect to broader employee-relations work.
Pricing is organized around a freemium model. The Free plan costs $0 USD forever and includes case management basics, five document templates, the first five Learning Center lessons, community access, and a self-service knowledge base. A 14-day free trial is also available. Starter adds case management and tracking, all document templates, full Learning Center access, email support, and basic reporting and exports. Professional adds unlimited cases, the FACE Investigation Framework, an AI Writing Assistant, Executive Analytics, e-signatures, compliance features, and priority email and chat support. Enterprise includes Professional features plus SSO/SAML, SCIM provisioning, a dedicated success manager, advanced audit and compliance, payroll and benefits integrations, and an SLA-backed uptime guarantee.
The strongest fit is for teams that value workflow control and audit visibility. Compliance scoring, risk heatmaps, role-based access controls, auto-generated activity logs, and audit trails give investigations a defined operational structure, while AI HR assistance and email drafting can support routine communications. FocusOSHR is less clearly suited to teams seeking a specialized evidence repository or dedicated interview-management system, since those capabilities are not identified in its feature set. Choose it for intake-to-resolution tracking, findings, discipline follow-up, and scalable administration; consider another option if evidence and interview workflows are central requirements.
FocusOSHR pros and cons
- Where it wins
- Tracks cases from intake through resolution with six-stage Kanban workflows
- Adds findings, discipline follow-up, SLA monitoring, and audit trails
- Free plan, AI assistance, and enterprise compliance options support varied teams
- Where it doesn't
- Dedicated evidence and interview capabilities are not identified
- Advanced integrations and SSO/SAML are limited to Enterprise
- The free plan limits teams to five document templates and five lessons
FocusOSHR fact sheet, pricing and score →
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