FixLastMile review
A strong fit for teams that need detailed delivery evidence and operational control.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FixLastMile is delivery management software for courier companies, pharmacy delivery providers, medical courier operations, and other delivery businesses. It brings together multi-stop route planning, route-sequence optimization, driver assignment, manual dispatch, reassignment, live tracking, customer notifications, driver task execution, reporting, and API connectivity. Its driver apps support iOS and Android, while customers can receive delivery updates through SMS, email, and WhatsApp. The product is particularly suited to teams that need a detailed record of completed deliveries rather than a basic dispatch board.
The published plans show a paid-only structure with monthly billing. Starter costs $99 per month and includes unlimited users, driver apps, real-time tracking, photo and signature proof, route optimization, and API or webhook access. Professional costs $499 per month and adds barcode and QR code scanning, an auto-dispatch engine, an Operational Command Center, advanced ETA notifications, and priority email and chat support. Growth costs $999 per month and adds enterprise-grade SSO and access control, custom-branded driver and customer apps, SLA-backed uptime and support, a lifetime reporting and analytics archive, and premium onboarding and training. Annual billing savings are mentioned, but the published plans show monthly prices.
Proof of delivery is the standout capability. FixLastMile can capture photos, signatures, recipient details, scans, OTP/PIN verification, GPS, and timestamps, giving operations teams multiple forms of delivery evidence. Routing, reassignment, live order and ETA tracking, and customer notifications extend that evidence across the delivery workflow. API keys, OAuth, REST/API connectivity, and webhooks support custom connections, while the integration approach centers on direct connectivity rather than a catalogue of pre-built integrations. Choose FixLastMile when delivery evidence and operational visibility matter most; teams seeking a free option, broader platform coverage, or ready-made integrations should consider alternatives.
FixLastMile pros and cons
- Where it wins
- Detailed proof of delivery with photos, scans, OTP/PIN, GPS, and timestamps
- Route planning, dispatch, live tracking, notifications, and reporting in one platform
- REST/API, webhooks, API keys, and OAuth support connectivity
- Where it doesn't
- No free plan; monthly pricing starts at $99
- Driver apps are limited to iOS and Android
- No catalogue of pre-built integrations
FixLastMile fact sheet, pricing and score →
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