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Fixitize review

#12 of 13 in Computer Repair Shop Software

An affordable web-based toolkit for core repair-shop operations, with limited platform breadth.

7.2/10Editor score
Fixitize7.2 Visit Fixitize

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Fixitize is cloud-based repair shop management software aimed at computer repair businesses, from solo operators to multi-location teams. It combines customer enquiries, quotes, repair tickets, work orders, technician assignments, due dates, job notes, and status updates. Shops can send estimates for digital approval by email or SMS, notify customers about ticket progress, track parts, process repair payments, and review operational reports. Browser access makes it suitable for teams working from a web interface rather than a dedicated desktop installation.

Pricing scales by employees, locations, and transaction volume. Solo costs $24.99 per month for one employee, one location, and 150 work orders or sales; extra employees cost $8 each. Team is $54.99 per month with three employees, one location, and unlimited work orders or sales, with $7 extra employees. Multi-Shop costs $99 per month and includes five employees, two locations, and unlimited work orders or sales; additional employees cost $6 and locations cost $39. Enterprise offers volume pricing, tailored onboarding, and priority support for multiple employees and locations. Annual payments receive a stated 10% discount.

Operational coverage is broad for a small repair business: inventory levels, low-stock alerts, purchase orders, deposits, pickup balances, returns, refunds, shift scheduling, repair assignments, technician time, and CSV or PDF report exports are included. The trade-off is platform breadth: Fixitize is web-only, and its published positioning does not identify integrations. Support channels specify documentation, while Enterprise adds priority support. Shops seeking inexpensive ticketing, customer communication, inventory, and POS in one browser-based system should find the feature mix relevant; businesses requiring native mobile software or a wider connected ecosystem should consider alternatives.

Fixitize pros and cons

  • Where it wins
    • Repair tickets, estimates, approvals, and customer updates in one workflow
    • Parts inventory, POS payments, scheduling, technician time, and reports
    • Solo plan starts at $24.99 per month with core work-order tools
  • Where it doesn't
    • Web-only access limits deployment options
    • Solo allows 150 work orders or sales and one employee
    • No integrations are listed, narrowing ecosystem connectivity

Fixitize fact sheet, pricing and score →

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