Fixably review
A cloud repair system combining guided workflows, inventory, POS, and OEM integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Fixably organizes repair and after-sales service work for device repair teams, from individual repair orders through customer updates and payment. Its order records can include status, location, priority, customer, device, parts, and repair notes. Guided workflows and macros, inventory, point of sale, invoicing, reporting, and a customer portal extend it beyond basic work-order tracking. It is aimed at repair businesses that need shared operational processes, particularly teams handling OEM repair flows across locations; smaller shops that only need a simple ticket list may find the breadth unnecessary.
OEM and ecosystem connections are a central reason to consider Fixably. Apple GSX, Samsung IGSPN, and Xiaomi B2X integrations can support diagnostics, repair creation, and parts ordering. It also connects with services including Phonecheck, shipping providers UPS, DHL, and FedEx, payment options Stripe and PayPal Invoicing, and accounting products QuickBooks Online and Xero. SMS and email communications and a self-service customer portal provide customer-facing steps alongside staff workflows. API access and third-party integrations are available for organizations that need to connect other systems. That breadth fits businesses coordinating repair operations and external service processes, but buyers should assess which integrations match their specific workflows.
Fixably is cloud-based, with web and API access and mobile deployment; its documented iOS and Android apps are camera applications rather than confirmed full mobile clients. Pricing is contact-sales: service plans are described, while plan details and prices are handled through an Order Form or separate service agreement. The vendor directs prospective customers to its sales team to get started, so businesses comparing costs will need that conversation before evaluating plan fit. Support channels include email and tickets, and GDPR is listed as a compliance feature. Choose Fixably when guided order management, inventory, POS, and OEM workflows belong in one system; consider a narrower repair tool if transparent self-serve pricing or a confirmed full mobile client is essential.
Fixably pros and cons
- Where it wins
- Tracks repair orders across locations, priorities, devices, customers, and parts
- Combines guided workflows, inventory, POS, invoicing, and customer updates
- OEM integrations support diagnostics, repair creation, and parts ordering
- Where it doesn't
- Pricing is provided through sales rather than published plan prices
- iOS and Android apps are camera apps, not confirmed full mobile clients
- Prospective customers must contact sales to get started
Fixably fact sheet, pricing and score →
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