Fitness N U review
A practical multi-branch gym CRM with membership, attendance, billing, and messaging tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Fitness N U is a cloud-based, web CRM for gyms, health clubs, fitness businesses, and sports businesses. It combines membership and client management with biometric attendance integration, fitness assessments, invoicing, partial payments, branch management, enquiry follow-ups, renewal alerts, reporting, and email and SMS notifications. Its multi-location access makes it a fit for small, mid-market, and enterprise fitness operators that need core administration across branches rather than a broader member experience platform.
Pricing is published annually in USD, with three plans. Silver costs $180 per year and supports registration for 1,000 members, free trial management, 800 enquiries, transactional and promotional SMS dashboards, and customizable SMS and email templates. Gold costs $450 per year and raises registration to 2,000 members, includes 5,000 promotional SMS, 5,000 transactional SMS, and 4,000 enquiries. Platinum costs $540 per year and provides unlimited member registration, 5,000 promotional SMS, 10,000 transactional SMS, and unlimited enquiries. All plans include free trial management. The product also advertises a free trial, while approved refund requests are eligible within 14 calendar days.
The platform’s strongest fit is operational control: Excel member-data import, financial and operational reports, automated expired-membership alerts, and integrations with biometric attendance systems and Razorpay cover common administrative workflows. It is available through the web and uses cloud deployment, with email support and PCI DSS listed as its compliance posture. However, gyms seeking class scheduling, online booking, mobile apps, automated billing, or digital waivers should choose a product that includes those capabilities. Fitness N U is the more suitable choice for organizations prioritizing member records, branch oversight, attendance, invoicing, and communications.
Fitness N U pros and cons
- Where it wins
- Supports multi-branch management and biometric attendance integration
- Includes invoicing, partial payments, renewals, alerts, and reports
- Plans scale from 1,000 members to unlimited registration
- Where it doesn't
- Web-only access with no mobile apps
- Does not include verified scheduling or online booking
- No automated billing or digital waivers
Fitness N U fact sheet, pricing and score →
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