FieldConnect
FieldConnect: A broad dispatch platform for established service teams that need ERP-connected field operations. Ranked #15 of 27 in Dispatch Software by our editors (7.4/10); pricing: Pricing on request; best for established technician-service teams.
At a glance
- Editor score7.4 / 10
- PricingPricing on request
- Best forEstablished technician-service teams
- Free planNo
- Worker mobile appYes
- Founded2002 · Raleigh, North Carolina, United States
- Facts checked20 Sep 2026
Where it wins
- Offline mobile work orders support technicians beyond constant connectivity.
- GPS tracking, route optimization, and dispatch tools coordinate field activity.
- Portals, quoting, approvals, and ERP synchronization extend beyond dispatch.
Where it doesn't
- Pricing requires a sales conversation rather than showing numeric plans.
- The platform is web-only, despite supporting mobile technician access.
- Its documented integrations center on XOi, Microsoft Dynamics, Sage, and Viewpoint.
Our verdict on FieldConnect
FieldConnect is a cloud-based field service management platform for service contractors and mobile field-service organizations. It brings together mobile work orders, calendar-based scheduling, technician dispatch, GPS tracking, route optimization, offline work, ERP synchronization, forms, approvals, quoting, portals, time tracking, and messaging. The broad feature set makes it a fit for established technician-service teams that need dispatch connected to operational and customer workflows rather than a standalone scheduling tool.
Pricing is handled through contact sales across all three listed plans. Core includes native ERP integration, offline technician access, mobile work orders, real-time status updates, equipment and site history, and custom forms. Advanced adds everything in Core plus unlimited users with a Dispatch Portal, a drag-and-drop dispatch board, GPS map views for technicians and jobs, technician availability tracking, and advanced reporting. Enterprise adds everything in Advanced, along with a Customer Portal for job tracking, service requests and job history, a Quoting Portal, quote approval workflows, and unlimited customer and quoting users. The plan structure places portal, reporting, and approval capabilities above the core field-operations layer.
FieldConnect’s ecosystem fit is strongest for organizations working with XOi, Microsoft Dynamics, Sage, or Viewpoint, while real-time ERP synchronization can connect field activity with back-office processes. Technicians can continue working from mobile devices offline, and dispatchers get GPS visibility, routing, status updates, forms, and messaging in one system. The product is a strong candidate for teams that need a wide operational scope, but organizations seeking a broader integration catalog or a non-web platform should compare alternatives. Teams that mainly need simple scheduling may find its larger workflow set unnecessary.
Your product? Our editors can test FieldConnect in depth and publish a review, labelled as paid · from $149/mo →
FieldConnect pricing
All 3 FieldConnect plans and prices →
FieldConnect fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Dispatcher seats | Not verified |
| Worker mobile app | Yes |
| Vehicle dispatch | Not verified |
| Territory management | Not verified |
| Schedule views | Calendar |
| Live location tracking | Yes |
| Deployment | Cloud, Mobile |
| Platforms | Web |
| Compliance & security | SOC 2 |
| Support | Email, Phone |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 4 integrations: XOi, Microsoft Dynamics, Sage, Viewpoint See all → |
| Pricing | Pricing on request (source) |
| Website | fieldconnect.com |
| Facts checked | 20 Sep 2026 |
FieldConnect integrations
FieldConnect lists 4 integrations on its own site.
- XOi
- Microsoft Dynamics
- Sage
- Viewpoint
See all FieldConnect integrations →
Alternatives to FieldConnect
- ShipdayShipday combines dispatch, tracking, routing, notifications, and proof of delivery for local operators.9.4
- DispatchTrackA broad dispatch platform for enterprise delivery teams that need planning, visibility, and control.9.2
- BringgA broad dispatch platform for enterprise retailers and logistics providers.9.0
See all FieldConnect alternatives →
Also Ranked In
FieldConnect is ranked in 2 of our directories.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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