FAXcentric review
A web-based fax service for healthcare workflows and connected fax hardware.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
FAXcentric is a paid, cloud-based fax service for businesses, healthcare organizations, government users, and rural users. Its focus is connecting traditional fax equipment and multifunction printers with online workflows. Users can send and receive faxes through DID phone numbers, email-to-fax, fax-to-email, and web browser clients. Healthcare organizations can also connect fax workflows with EHR/EMR systems and direct messaging, while cloud storage connections include Box and Dropbox.
Pricing is structured around two monthly subscription plans. The Basic Subscription costs $14.99 per month and includes 200 minutes of inbound and outbound fax, one DID phone number, no setup fee, standard support, and no Fax ATA. The Standard Subscription costs $19.99 per month and includes the same 200-minute fax allowance, one DID phone number, standard support, and Fax ATA connectivity. There is no free plan. The plans use fax minutes rather than pages, which makes the allowance relevant for organizations that need to estimate usage by call duration.
FAXcentric fits organizations that need to preserve fax-machine or MFP connectivity while adding email, cloud storage, browser, or healthcare-system workflows. Its HIPAA-focused healthcare solutions and connections to EHR/EMR systems, direct messaging, OpenText EasyLink, other fax service providers, Box, and Dropbox support a focused document-delivery use case. The service is web-only, so organizations seeking broader platform access should evaluate that limitation. Choose FAXcentric when hardware connectivity and healthcare fax workflows are priorities; choose another service when mobile access or a wider general-purpose platform is more important.
FAXcentric pros and cons
- Where it wins
- Connects fax machines and MFPs to cloud fax workflows
- Supports EHR/EMR, direct messaging, Box, and Dropbox
- Offers inbound and outbound faxing with DID numbers
- Where it doesn't
- No free plan; subscriptions start at $14.99 per month
- Web-only access limits platform flexibility
- Basic Subscription does not include Fax ATA connectivity
FAXcentric fact sheet, pricing and score →
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