Facio review
A cloud policy system with quote-to-issue workflows and a $75-per-user monthly entry plan.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Facio is a cloud insurance operations platform for managing general agents, Lloyd’s coverholders and other delegated-authority businesses. Its scope runs from product configuration, underwriting and rating through policy administration, documents, billing, claims and bordereaux reporting. The published plans show a $75 per-user monthly entry price for FacioMGA, with plans starting at 5 users. That makes it relevant to smaller teams that want priced policy administration, though the minimum plan size is a practical constraint for very small operations.
The workflow coverage is broad for policy operations: teams can quote, bind and issue policies, then process endorsements, cancellations and renewals while retaining versioned policy state. Product schemas, coverages, rating rules, eligibility checks and validation rules are configurable; referrals can be routed according to configured conditions and authority. Facio also generates policy documents from transactions, bordereaux and reconciled transaction ledgers, and supports billing, commissions and financial ledgers. This makes the product a fit for delegated-authority workflows that need more than issuance alone. Buyers looking for a narrow policy register may find this scope unnecessary.
Platform fit is centered on web and API access, with integrations named for Azure, Microsoft Entra ID, Microsoft 365 and Power BI. Facio Insurance Cloud adds a multi-business, multi-country and multi-channel architecture under a custom annual agreement and includes FacioMGA capabilities. A separate Microsoft Managed Success Program is listed at $5,000 per month for eligible organizations; it includes 10 premium users, production, staging and disaster-recovery environments, plus guided implementation and launch. Choose Facio when those administration and integration needs match the operating model; teams that cannot accommodate the five-user entry plan or want a published fixed price for the cloud agreement should consider alternatives.
Facio pros and cons
- Where it wins
- Handles quotes, referrals, binding, issuance, servicing and customer management
- Supports versioned endorsements, cancellations and renewals
- Configurable underwriting rules, document generation and financial ledgers
- Where it doesn't
- FacioMGA plans start at 5 users
- Facio Insurance Cloud requires a custom annual agreement
- Microsoft Managed Success is a separate $5,000/month option for eligible organizations
Facio fact sheet, pricing and score →
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