ExACT Medical & Oral review
A broad on-premises dental suite for practices that want scheduling within a traditional workflow.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ExACT Medical & Oral is a dental practice management and electronic patient record system for South African and African dental practices. It is positioned for single-doctor and multi-doctor practices that need appointment scheduling alongside clinical and administrative workflows. The digital appointment book supports provider calendars, while patient records, periodontal charting, odontograms, treatment planning, billing and electronic medical-insurance claims keep core practice work in one system. ICD-10 code management and document filing add coverage for clinical administration.
Pricing needs careful consideration because the published structure combines a free-plan indication with paid license options. Listed plans include Main License, Sub License, 2nd Sub License and Locum, with repeated entries for each license type. The pricing information includes R579 per month for the main license, R385 per month for the second sub-license and a homepage figure of R500.23 per month. Practices should therefore map the required license mix before choosing a subscription. The broad feature set may suit teams consolidating multiple workflows, but practices seeking straightforward appointment-only software may find the scope and licensing structure more than they need.
Its strongest differentiator is breadth across scheduling, clinical records, treatment estimates, claims, eligibility checks, imaging and communications. Digital imaging, digital X-ray, intra-oral video and messaging integrations connect the system to important dental workflows, while recall and follow-up messages support ongoing patient administration. Deployment is on-premises, with remote installation and support through telephone, email, chat and related channels. Choose ExACT Medical & Oral if a traditional, locally deployed practice system is the priority; consider an alternative if cloud access, patient self-booking or digital intake verification are central requirements.
ExACT Medical & Oral pros and cons
- Where it wins
- Combines scheduling, charting, treatment planning, billing and claims
- Supports digital X-ray, intra-oral video and patient record filing
- Includes SMS, email, phone-dialer and appointment reminders
- Where it doesn't
- On-premises deployment may not suit cloud-first practices
- Pricing information spans free and paid license indications
- Does not include self-booking or intake verification
ExACT Medical & Oral fact sheet, pricing and score →
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