Ellie review
Draft personalized Gmail and Outlook replies, with automation and categorization on paid plans.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Ellie is an AI email assistant for individuals and teams who want help drafting replies in Gmail or Outlook. It reads connected email threads, learns from sent messages, and creates replies saved to the inbox’s Drafts folder for review. Its fit is strongest for people who want a personalized first draft while keeping control of what gets sent, rather than an assistant that sends messages on their behalf.
The plans distinguish manual assistance from a more automated workflow. Free includes 10 manual draft replies per day and browser extension access, but no automatic drafts. Casual adds email training and basic knowledge-base training. Business adds automatic drafts, email categorization, multiple connected accounts, and advanced knowledge-base training. Professional includes unlimited replies, automatic drafts, up to three connected accounts, and advanced knowledge-base training. A 7-day free trial is available. The published plan details describe these features but do not expose plan amounts, so buyers should compare current pricing directly before choosing a tier.
Ellie connects with Gmail, Google Workspace, Outlook.com, Microsoft 365, Exchange Online, and Fastmail. Gmail and Outlook Web users can draft through a browser extension, and Outlook desktop has a native add-in for manual drafting. Beyond reply generation, Ellie can categorize messages, apply custom roles with distinct tones and knowledge bases, and incorporate information from websites or uploaded documents. Choose it if personalized drafts, review-before-send, and Gmail or Outlook support match your workflow; look elsewhere if automatic sending or verified summaries and follow-up tools are essential.
Ellie pros and cons
- Where it wins
- Learns writing style from sent email to shape reply drafts
- Saves automatic replies to Drafts for review on eligible plans
- Supports custom roles with separate tones and knowledge bases
- Where it doesn't
- Free plan is limited to 10 manual draft replies per day
- Automatic drafts and categorization are not on the Free plan
- Does not send replies automatically
Ellie fact sheet, pricing and score →
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