Ellie review
A strong fit for voice-trained drafting and inbox automation across Gmail and Outlook.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Ellie is an AI email assistant for individuals, teams, and enterprises that want replies drafted in an established writing style. It connects to Gmail or Outlook, reads relevant email context, and creates drafts in the existing Drafts folder. Users can also write replies manually through browser extensions or the Outlook desktop add-in. Its strongest audience is anyone who wants more than generic text generation, particularly users who value learned voice, inbox context, and recurring business instructions.
Its platform coverage is a practical strength. Ellie supports Gmail, Google Workspace, Outlook.com, Microsoft 365, Exchange Online, and Fastmail, with browser access for Gmail, Outlook Web, and Fastmail plus a native Outlook desktop add-in. The product also extends beyond reply drafting through website and document-based knowledge bases, role-specific voices and tones, and structured-data lookups for customer records. Business and Professional add connected-inbox auto-drafts, while Business also includes team sharing and automatic categorization. These features make Ellie better suited to ongoing inbox workflows than tools focused only on composing individual messages.
The Free plan costs $0 per month and includes manual drafting through the extension, 10 replies per day, and one connected email account. Casual adds email training, basic knowledge-base training, roles, and 25 daily replies. Business raises the allowance to 100 replies per day per team member and adds advanced knowledge-base training, auto-draft, auto-categorization, and team sharing. Professional includes unlimited replies, advanced knowledge-base training, auto-categorization, up to three connected accounts per user, and priority support. Ellie is a good pick for users who want learned voice and automation; users needing only occasional drafting may find the Free plan sufficient, while those avoiding tier-based limits should consider a simpler drafting tool.
Ellie pros and cons
- Where it wins
- Learns writing style from sent emails for tailored reply drafts
- Supports Gmail, Outlook, Fastmail, and Outlook desktop
- Adds auto-drafting, categorization, roles, and knowledge bases
- Where it doesn't
- Free plan limits users to 10 replies per day
- Automatic drafting and categorization require higher tiers
- Professional supports up to three connected accounts per user
Ellie fact sheet, pricing and score →
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