eKomi review
A multichannel review platform for established ecommerce programs.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
eKomi is a cloud SaaS review management platform for online businesses that collect feedback after customer transactions. It supports seller ratings and product reviews, review-request campaigns, moderation before publication, performance statistics, website widgets, trust badges, and private customer dialogue about reviews. With company-size fit for mid-market and enterprise businesses, it is suited to ecommerce teams that need a structured process for collecting and displaying customer feedback across their storefront and search presence.
The pricing model is contact sales rather than a published tier structure. Prospective customers therefore begin with a quote request instead of selecting from named plans with publicly stated prices. That approach may suit organizations that want a review program aligned with their business requirements, but it gives smaller teams less immediate pricing clarity. The platform is deployed in the cloud and is available through web and API access, with email and phone support channels.
Its strongest fit is an ecommerce ecosystem that needs transaction-based collection and Google-related visibility. eKomi connects with Google AdWords, Google Shopping, e-commerce platforms, e-marketing solutions, and CRM solutions. Request campaigns can use email, SMS, or phone, while moderation, statistics, widgets, and trust badges support the workflow from collection through publication. Businesses seeking broad review-source coverage or more extensive response capabilities may prefer an alternative. eKomi is better suited to established ecommerce programs focused on seller and product reviews, Google integration, and controlled publication.
eKomi pros and cons
- Where it wins
- Collects seller and product reviews after transactions
- Supports email, SMS, and phone review requests
- Publishes reviews through widgets, badges, and Google integrations
- Where it doesn't
- Pricing requires a sales conversation
- Review-source coverage centers on Google
- Response capabilities are narrower than collection and moderation
eKomi fact sheet, pricing and score →
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