Dust review
A governed workspace for teams building, sharing, and automating custom AI agents.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Dust is an enterprise AI platform for teams that need to create, share, and run custom agents across company workflows. It brings together reusable skills, knowledge, and tools, while shared Pods give people and agents a common space for conversations, tasks, and files. The product is suited to collaborative organizations that want agent building alongside permissions, audit logs, usage analytics, and cost controls rather than isolated individual experiments.
Pricing is structured around usage credits and team access. The Free plan provides 500 lifetime credits per user. Pro costs €24 per user per month with annual billing and includes 8,000 credits per seat per month. Max costs €120 per user per month with annual billing and includes 40,000 credits per seat per month. Enterprise uses contact-sales pricing. The published pricing also presents Pro and Max as paid annual tiers, and Pro has a connector limit of up to 3. Teams comparing plans should focus on expected credit consumption, connector needs, and the level of governance required.
Dust’s ecosystem covers web, a Chrome extension, and an API. Connectors include Slack, Notion, Google Drive, GitHub, Salesforce, Zendesk, and MCP servers, while support for 20+ frontier and open-source AI models gives teams room to select different model options. Multi-agent orchestration, workflow triggers, scheduled and event-driven automations, and in-page browser assistance extend the platform beyond chat. Teams wanting shared agent operations, company-data access, and governance should consider Dust; organizations seeking a narrow single-purpose assistant may find this broader workspace unnecessary.
Dust pros and cons
- Where it wins
- Reusable agents with skills, knowledge, and tools
- Multi-agent orchestration with scheduled and event-driven automations
- Permissions, audit logs, usage analytics, and cost controls
- Where it doesn't
- Free access is limited to 500 lifetime credits
- Pro includes up to 3 connectors
- Paid plans shown here use annual billing
Dust fact sheet, pricing and score →
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