DTx Case Management review
A broad, configurable case platform with clear monthly pricing and public-sector integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
DTx Case Management is a cloud-based system for investigations and legal matters, aimed at public- and private-sector organisations such as counter-fraud teams, legal support teams, trading standards departments and fly-tipping investigators. Its feature set covers online referral forms for intake and triage, configurable workflows and fields, document management, evidence and exhibit logging, relationship mapping, time recording, budgets, cost tracking and reporting. That makes it a practical fit for teams that need to connect operational casework with financial and performance information.
The published plan is DTx Case Management at £50 per user per month, billed monthly. The product is paid-only, with no free plan listed. The licence includes cloud-based case management, free onboarding and data migration, free training and ongoing support, plus ongoing feature requests. This packaging is straightforward for teams planning a defined rollout, while the per-user structure is an important consideration when access needs extend across a large department. The vendor also advertises a free trial, alongside the monthly licence.
Its ecosystem is particularly relevant to public-sector and legal workflows. Listed integrations include Microsoft 365, GOV.UK Notify, Microsoft Power BI, HyperLaw, DVLA, Experian, Equifax, TransUnion Call Validate, Google, Environment Agency, What3words, Xerox Hybrid Mail and Key IVR. HyperLaw integration supports court-bundle preparation, while external API integrations and data intelligence support connections beyond the named services. Choose DTx Case Management if configurable processes, referral handling, evidence management, reporting and public-sector connectivity are central requirements. Teams seeking a free product or a broader access model than web and API delivery should consider alternatives.
DTx Case Management pros and cons
- Where it wins
- Online referrals, triage, workflows and custom case processes
- Documents, evidence, exhibits, relationships, budgets and reporting
- Free onboarding, data migration, training, support and feature requests
- Where it doesn't
- Paid-only product with no free plan
- Pricing is per user, which may increase costs for larger teams
- Focused on web and API access rather than a broader platform mix
DTx Case Management fact sheet, pricing and score →
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