Dovient Maintenance & Reliability review
A CMMS for reliability work, with offline execution, predictive maintenance, and enterprise integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Dovient Maintenance & Reliability brings work orders, preventive-maintenance scheduling, asset records, spare-parts inventory, and maintenance reporting into a CMMS for manufacturing and asset-intensive plants. Reliability teams can investigate failures with root-cause analysis and track measures such as MTTR, MTBF, PM compliance, backlog, and cost. Mobile work execution includes offline support, asset scanning, photos, and procedures. The product is aimed at teams that need both daily maintenance coordination and reliability analysis, rather than a narrow work-order tracker.
Its AI features extend beyond a general assistant: Dovient lists predictive maintenance, troubleshooting, knowledge search, verified recommendations, and generation of SOPs and FMEA-based plans. Workflow automation and custom dashboards add ways to adapt operations. The published integrations include SAP S/4HANA, SAP ECC, SAP Plant Maintenance, IBM Maximo, Oracle EAM, Microsoft Dynamics 365, NetSuite, Infor ERP, Epicor ERP, Siemens Opcenter, Rockwell FactoryTalk, GE Digital Proficy, Wonderware MES, Dassault DELMIA, and MQTT. That breadth suits plants connecting maintenance to ERP, MES, historian, or IoT systems; buyers should still assess which connections fit their environment.
According to the vendor's pricing page, Technician costs $29 per seat per month and includes 5,000 AI credits per month, 10 GB storage, and full platform access. Power User is $69 per seat per month, with 15,000 AI credits per month, 20 GB storage, and full platform access. Enterprise has custom pricing and adds an on-premise deployment option, SAP, Maximo, and Oracle integrations, SSO, and advanced role-based access. A 14-day guided pilot is offered, not a permanent free plan. Choose Dovient when AI-supported reliability work, offline execution, and system integration matter; teams seeking a free CMMS or verified technician time tracking should look elsewhere.
Dovient Maintenance & Reliability pros and cons
- Where it wins
- Connects work orders, preventive maintenance, assets, and spare-parts inventory
- Adds root-cause analysis, reliability metrics, and AI-assisted troubleshooting
- Supports offline mobile work and integrations with major ERP and MES systems
- Where it doesn't
- No permanent free plan; paid seats start at $29 per month
- Enterprise pricing is custom rather than listed as a fixed rate
- Technician time tracking is not explicitly verified
Dovient Maintenance & Reliability fact sheet, pricing and score →
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