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Dovetail Check, Track and Trace review

#6 of 14 in Business Software During COVID-19 Software

A cloud-based toolkit for coordinating employee health checks, cases and contact tracing.

8.2/10Editor score
Dovetail Check, Track and Trace8.2 Request a demo

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Dovetail Check, Track and Trace brings employee health screening and COVID-19 case workflows together for organizations managing workplace return. Its capabilities cover daily symptom checks, check-ins for employees who are isolated or quarantined, and tracing contacts of confirmed positive employees. Dovetail describes the intended users as HR teams, health workers and contact tracers. The cloud-based product is aimed at mid-market and enterprise organizations coordinating these processes centrally.

The tracing workflow goes beyond recording contacts: it includes automated updates, notifications and service-level agreements. Case management and employee incident tracking sit alongside dashboards and reporting on cases and geographic hotspots, giving teams a way to monitor activity across locations. An employee communications portal with knowledge search supports internal updates. This breadth will suit organizations that need screening, follow-up, tracing and employee communication in one set of emergency-management applications; teams looking only for symptom screening may find its broader case workflows unnecessary.

Access is through the web, and the vendor's materials describe mobile SMS and mobile-browser access; native iOS or Android apps are not established here. The product is deployed in the cloud, with phone and email support. Dovetail invites prospective customers to request a demo rather than presenting a public price, so buyers should expect a sales conversation to understand cost and fit. Choose it if a centralized HR or health team needs to coordinate employee cases, contact tracing and communications across a mid-market or enterprise organization. It is less suited to buyers seeking a simple standalone screening tool or published self-serve pricing.

Dovetail Check, Track and Trace pros and cons

  • Where it wins
    • Combines daily symptom checks with quarantine check-ins and contact tracing
    • Automates tracing updates, notifications and service-level agreements
    • Adds case dashboards, geographic reporting and employee communications
  • Where it doesn't
    • Focused on COVID-19 emergency-management workflows
    • Web platform; native mobile apps are not specified
    • Prospective customers must request a demo for pricing

Dovetail Check, Track and Trace fact sheet, pricing and score →

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