DonorCloud review

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

DonorCloud is web-based fundraising and donor-management software for UK charities and CASCs. It brings together branded campaign pages, one-off and monthly donations, ticketed events, attendee tracking, donor records, reporting, volunteer management, and supporter-led ambassador fundraising. Campaigns can run on hosted landing pages or be embedded into an existing website, while two-factor authentication supports account security. It suits organisations that want fundraising, donor administration, and Gift Aid workflows in one platform rather than a tool focused only on donation forms.

Pricing is structured around three monthly plans. Essentials costs £0 per month and includes campaigns and events, single and monthly donations, donor CRM, import and export, and a 2.5% platform fee. Growth costs £39 per month and adds Gift Aid submission through the HMRC API, ambassador fundraising, website embeds, AI campaign assistance, and a lower 1% platform fee. Premium is listed at £99 per month, includes everything in Growth, removes platform fees, and provides unlimited Gift Aid submissions; it is marked as coming soon, with pricing described as indicative and subject to change. Stripe transaction fees apply separately across all plans.

Its strongest fit is for UK organisations that need branded peer-to-peer campaigns, ambassador activity, event fundraising, and Gift Aid administration without starting on a paid subscription. Stripe handles payment flows, while HMRC API and Zapier integrations extend the platform’s connections. The free plan makes initial adoption accessible, but its platform fee can matter as fundraising volume grows, making the paid tiers more relevant for active campaigns. Organisations should also account for the required Stripe account and web-only access. DonorCloud is a sensible choice for UK charities and CASCs prioritising ambassador fundraising and Gift Aid; teams needing broader platform coverage should look elsewhere.

DonorCloud pros and cons

• Where it wins
  • Free campaigns, events, donations, CRM, and reporting
  • Ambassador fundraising with website embeds and branded campaigns
  • Gift Aid capture and HMRC API submissions on paid plans
• Where it doesn't
  • Stripe transaction fees apply on every plan
  • Premium is marked as coming soon and subject to change
  • Web access only, with onboarding requiring a Stripe account

DonorCloud fact sheet, pricing and score →

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Last updated 7 Oct 2026 · How we research and update