Dine Replies review
A low-cost choice for restaurants focused on automated Google review responses.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Dine Replies is restaurant reputation management software for single-location restaurants, growing groups, and larger restaurant enterprises. Its Isabella AI assistant automatically posts responses to Google reviews, drafts responses for reviews on other platforms, detects sentiment, and sends email alerts for negative reviews. A central dashboard supports multiple locations, while location-level reporting covers response rates, review volume, ratings, and sentiment. The service runs on the web and connects to Google Business Profile through OAuth.
Pricing is monthly and charged per location. Starter costs $10 per location per month and supports one to two locations, with up to 10 AI review responses per month, Google Business Profile integration, professional AI responses, and email support. Growth costs $50 per location per month and supports three to 10 locations, adding unlimited AI review responses, social review reposting, a Google review website widget, brand voice training, and advanced analytics. Enterprise supports 10 or more locations with custom pricing, a dedicated account manager, custom AI training, white-glove onboarding, and API access. A 14-day free trial is available.
The product’s strongest fit is a restaurant that wants Google response automation without paying for a broad enterprise system. Sentiment analysis, negative-review alerts, brand voice training, and reporting give operators visibility beyond simple reply generation, while the OAuth connection keeps Google Business Profile central to the workflow. Restaurants managing several locations can use the shared dashboard and location-level reporting, but organizations that need deep connections across many review sources may prefer an alternative. Dine Replies also does not provide review requests as a built-in feature, so it suits teams focused on monitoring and responding rather than generating new review volume.
Dine Replies pros and cons
- Where it wins
- Automatic AI responses for Google reviews
- Sentiment analysis and negative review alerts
- Multi-location dashboard with location-level reporting
- Where it doesn't
- Google is the main connected review source
- Starter limits AI responses to 10 per month
- Review requests are customer-managed
Dine Replies fact sheet, pricing and score →
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