Detrack review
A broad delivery toolkit for teams that need integrations without a high starting price.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Detrack is cloud delivery management software for couriers, retailers, distributors, field-service teams and other delivery operations. It combines a web administration dashboard with iOS and Android driver apps for importing jobs, assigning drivers, monitoring progress, optimizing routes and capturing electronic proof of delivery. Dispatchers can track drivers and ETAs, while customers receive email or SMS notifications and branded tracking links. The product was founded in 2013 and is offered on web, mobile and API platforms.
Pricing is organized around driver apps. Pro costs $29 per driver app per month or $312 per driver app per year, with unlimited web users, live tracking, job updates, signatures, photos, branded notifications, tracking links and API and business platform integrations. Advanced costs $39 per driver app per month or $420 per driver app per year and adds route optimization, recurring jobs, vehicle safety checks, rate cards and advanced analytics. Enterprise includes everything in Advanced, plus a dedicated account manager, dedicated onboarding and dedicated integration support. A 14-day trial is available, and there is no free plan.
Detrack’s strongest fit is an operation that needs delivery execution and connectivity in one system. Integrations include Shopify, WooCommerce, Shopee, Xero, QuickBooks, MYOB, AfterShip, MachShip, Frameworks, WhatsApp, Vonage, Twilio, 8x8, Kudosity and BulkSMS. The REST API and webhooks support synchronization of orders, delivery statuses and proof-of-delivery data. Pro covers core tracking and ePOD, while teams needing optimization and recurring-job workflows should choose Advanced. Businesses seeking dedicated assistance can consider Enterprise; smaller operations that need a free plan or only basic scheduling may prefer a simpler alternative.
Detrack pros and cons
- Where it wins
- Live driver tracking, ETA updates and branded tracking links
- Electronic proof of delivery with signatures and photos
- REST API plus commerce, accounting and messaging integrations
- Where it doesn't
- No free plan is available
- Route optimization starts with the Advanced plan
- Enterprise pricing is not listed
Detrack fact sheet, pricing and score →
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