Datagate review
Voice-focused billing with CDR rating, tax calculations, and a white-label customer portal.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Datagate is a cloud-based telecom billing platform for managed service providers and telecom providers, including VoIP businesses that need to rate usage and present customer invoices through their own brand. It processes provider or PBX call-detail records, rates voice services such as toll-free, international, and long-distance usage, and can combine usage with recurring services on invoices. Its focus is billing operations rather than general service provisioning, so it suits providers whose central need is telecom charges, taxes, and customer billing access.
The product’s voice-specific depth is its clearest distinction. It calculates telecom and sales taxes through integrated tax engines and supports white-labeled invoices and a customer portal for customers to view invoices, usage, and payments. Integrations include ConnectWise PSA and Datto Autotask PSA, QuickBooks Online and Desktop, Xero, tax services including CCH SureTax and Avalara AvaTax for Communications, and payment systems such as Stripe and Authorize.net. A documented REST API covers customers, products, and service items. These connections can fit providers already working across PSA, accounting, tax, and payment tools; buyers should check that their particular systems are supported.
According to the vendor’s pricing page, prospective customers are directed to sales rather than shown public plan prices, so budgeting requires a sales conversation. Datagate is positioned for small and mid-market businesses, and documentation is the support channel listed. Choose it when voice usage rating, telecom tax handling, and a branded customer billing portal are priorities. Providers seeking broader service provisioning capabilities, or buyers who need transparent self-serve pricing before engaging sales, should consider alternatives.
Datagate pros and cons
- Where it wins
- Rates provider or PBX call-detail records for voice usage billing
- Combines recurring charges and usage on white-labeled invoices
- Connects PSA, accounting, tax, and payment systems
- Where it doesn't
- Focused on telecom billing rather than general service provisioning
- Pricing requires contacting sales
- Support channels listed are documentation
Datagate fact sheet, pricing and score →
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