Dashly review
Dashly brings chat, automation, qualification, routing, and AI agents into one platform.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Dashly is a conversational marketing platform for marketing, sales, and support teams. It combines website chat, a shared team inbox, visual chatbot building, pop-up campaigns, visitor tracking, lead profiles, triggered email campaigns, and multi-step journeys. Teams can qualify leads, route conversations to sales, segment audiences, synchronize CRM data, and hand conversations to human agents. Its AI agents can qualify inbound leads, answer product questions, route conversations, book meetings, and support nurturing workflows.
Pricing is structured across three monthly plans. Conversation costs $39 per month and includes one active leadbot, one active triggered message, live chat, a team inbox, automated replies during working and non-working hours, and visitor data tracking. Support costs $79 per month and adds two active leadbots, three active triggered messages, team performance reports, a knowledge base with unlimited articles and SEO settings, and automated conversation assignment. Marketing costs $109 per month and adds ten active leadbots, 30 active triggered messages, A/B testing, control groups, and a visual email builder. A seven-day free trial is available, while the product does not have a free plan.
Dashly fits teams that need more than website chat, particularly those coordinating marketing, sales, and support across multiple channels. Integrations include HubSpot, Pipedrive, Salesforce, Google Calendar, Calendly, Cal.com, WhatsApp, Telegram, SMS, email, GA4, Mixpanel, custom webhooks, Facebook, and Instagram. The platform is available on web, Windows, iOS, Android, and through an API. Choose Dashly when lead qualification, conversation routing, journeys, campaign analytics, and AI-assisted engagement belong in one workflow. Teams seeking a free starting tier or lighter chat-only tooling should look elsewhere.
Dashly pros and cons
- Where it wins
- Combines chat, inbox, journeys, routing, and lead qualification
- Supports HubSpot, Pipedrive, Salesforce, and multichannel messaging
- AI agents handle qualification, support, booking, and nurturing
- Where it doesn't
- No free plan
- Marketing automation starts at $109 per month
- Plan quotas limit active leadbots and triggered messages
Dashly fact sheet, pricing and score →
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