Custom Donations review
A nonprofit-focused billing platform for combining memberships, donations, and events.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Custom Donations is a web-based fundraising platform for nonprofits, churches, schools, higher-education institutions, and membership organizations. It combines embedded branded donation forms with recurring giving, subscriptions, membership levels, event ticketing, automated receipting, reporting, fraud protection, and custom fields for member information. Memberships can use one-time or recurring charges with monthly, quarterly, or annual frequencies, making the product suitable for organizations that manage giving and member payments together.
Pricing is divided between transaction-based Basic plans and annual-fee Pro plans. Basic — Risk-Free and Basic — Fixed include no contract or annual fee, unlimited forms, unlimited transactions, and unlimited directed giving allocations. Pro — Starter adds a $4,800 annual fee and includes unlimited forms, unlimited transactions, a custom URL shortener, and QuickGift pages. Pro — Advanced costs $12,500 annually with the same listed highlights. Standard payment-processing fees also apply, so organizations should compare expected transaction volume with the value of the annual-fee tiers.
The platform’s strongest fit is a nonprofit or membership organization that wants branded forms, recurring contributions, configurable membership frequencies, event inventory limits, and payment options in one web-based system. Integrations with Stripe, PayPal, Venmo, and Chariot support payment collection, while automated receipts and personalized donation reporting address common administrative needs. The trade-off is that membership functionality is delivered through Custom Donations giving forms rather than a separate membership platform, and there is no member portal. Organizations needing a dedicated portal experience or a more specialized membership system should consider an alternative; those prioritizing combined donations and memberships may find the structure appropriate.
Custom Donations pros and cons
- Where it wins
- Configurable membership levels with monthly, quarterly, or annual frequencies
- Recurring giving, subscriptions, automated receipts, and reporting
- Supports Stripe, PayPal, Venmo, and Chariot payments
- Where it doesn't
- No free plan is available
- Memberships run through giving forms rather than a separate portal
- Pro plans carry annual fees of $4,800 or $12,500
Custom Donations fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update