CounSol review
A web-based therapy platform combining scheduling, telehealth, billing, claims, and client access.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CounSol is web-based practice management software for counselors, therapists, solo professionals, and small group practices. It brings client scheduling, online appointment booking, reminders, secure records, treatment plans, progress notes, custom forms, billing, payment processing, insurance claims, secure messaging, video sessions, and chat into one service. Clients can use the portal to book appointments, view or pay invoices, complete forms, communicate securely, and access telehealth sessions. The service is available to US and Canadian professionals.
CounSol has four monthly plans. Standard costs $69.95 per month and includes practice management, a client portal, secure messaging, scheduling and calendar tools, client billing and invoicing, and secure live video sessions. Standard Plus costs $79.95 per month and replaces video sessions with electronic insurance claim submission. Premium costs $84.95 per month and includes secure live video sessions, while Premium Plus costs $89.95 per month and includes electronic insurance claim submission. The plans share the core practice-management, portal, messaging, scheduling, billing, and invoicing functions. A 14-day trial is available, but there is no free plan.
The platform’s strongest fit is a practice that wants administrative workflows and client communication in one web-based system, particularly when a client portal, telehealth, and insurance billing are central requirements. Calendar connections include iCalendar, Google Calendar, and Outlook, while payment processors and insurance clearinghouses can extend the billing workflow. Email, text, and phone-recording reminders support appointment follow-up. The main tradeoffs are its web-only coverage and the separation of secure video and electronic claims between plan variants. Practices needing mobile apps or both capabilities in a single listed tier should compare alternatives before choosing CounSol.
CounSol pros and cons
- Where it wins
- Combines scheduling, portal, secure video, chat, billing, and notes
- Supports electronic insurance claims and ERA processing
- Offers online booking, reminders, forms, and card payments
- Where it doesn't
- Web-only service with no mobile apps
- Starts at $69.95 per month with no free plan
- Video and insurance claims are split across different plans
CounSol fact sheet, pricing and score →
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