Connect&GO review
A web-based operations suite for parks that need ticketing, access, POS and guest revenue tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Connect&GO brings ticketing, access control and revenue operations together for amusement and theme parks, waterparks, zoos, museums and other attractions. Its feature mix makes it a fit for mid-size and enterprise parks that manage multiple ticket types, guest purchases and capacity. Online sales support daily, dated, multi-day and season-pass tickets, with real-time sales and capacity updates. Smart access control adds zone rules, scan limits and ride integration, while POS covers admissions, VIP products, food and retail.
The plan structure follows an expanding operational scope. Foundation includes ticketing, e-commerce and smart access control, with F&B and kiosk solutions optional. Growth includes those Foundation features plus advanced guest experience, comprehensive F&B and a five-day on-site installation; kiosks remain optional. Enterprise adds AI-powered dynamic pricing and advanced insights, and includes kiosk software and hardware with a seven-day on-site installation. According to the vendor's pricing approach, plans are customizable and require a discovery call, so buyers should compare scope and implementation needs directly rather than rely on published rates.
Beyond admission, the platform connects RFID wristbands and cashless virtual wallet payments with reporting, dashboards, reservations for premium products, marketing, CRM, parties and group bookings. Listed integrations include Veloce VelPAY, Smartwaiver, Lightspeed, Intercard, ActiveCampaign and SendGrid. It is cloud-deployed and web-only, with email support, 24/7 support and PCI DSS compliance listed. Those operational tools suit attractions looking to coordinate guest spending and park access in one system; organizations requiring a mobile app should consider alternatives. Smaller venues with simpler ticketing needs may also find the broader revenue-operations scope unnecessary.
Connect&GO pros and cons
- Where it wins
- Combines online ticketing, season passes and zone-aware access control
- Supports POS, RFID wristbands and cashless virtual wallet payments
- Enterprise adds AI-powered dynamic pricing and advanced insights
- Where it doesn't
- Pricing requires a discovery call rather than published rates
- The platform is web-only, with no mobile app listed
- Several Foundation capabilities, including F&B and kiosks, are optional
Connect&GO fact sheet, pricing and score →
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