Concerto review
A configurable IWMS for multi-site property, space, asset and maintenance operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Concerto is a configurable Integrated Workplace Management System for estates, facilities and property teams. It brings property and lease records, space planning, occupancy, room and desk booking, asset registers, planned and reactive maintenance, compliance workflows, projects, reporting and mobile working into one platform. The product is aimed at UK public- and private-sector organisations managing multi-site estates, with solution areas that can be adopted independently or combined. Web, iOS and Android deployment suits office-based teams as well as staff conducting inspections and maintenance work on site.
The published plans are Small, Medium, Large and X-Large, each described as Integrated Workplace Management (IWMS). Concerto is a paid product without a free plan, so buyers should assess the required modules, implementation design and support requirements before selecting a tier. Its breadth is the main draw: property and lease management sit alongside space and occupancy tools, asset lifecycle tracking, CAFM helpdesk workflows, contractor coordination, compliance surveys, project management and KPI dashboards. Teams wanting one system across estates and facilities functions should find this wider coverage more relevant than a single-purpose booking or maintenance application.
Operational coverage is supported by mobile working and inspection apps, dashboards and reporting, while support channels include email, tickets, phone and documentation. The listed security posture includes ISO 27001 and two-factor authentication, and the service is described as cloud-hosted on Microsoft Azure UK. Concerto should suit small, mid-market and enterprise organisations that need configurable, multi-site IWMS capabilities. Teams seeking a lightweight tool for one narrow workflow, or requiring 24/7 support, should consider a more focused alternative.
Concerto pros and cons
- Where it wins
- Covers property, leases, space, assets, maintenance and compliance
- Web, iOS and Android access supports mobile inspections and field work
- Modular IWMS areas can be adopted independently or together
- Where it doesn't
- No free plan; all listed tiers are paid
- 24/7 support is not offered
- May be more scope than teams seeking a narrow facilities tool need
Concerto fact sheet, pricing and score →
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