Computer Arts Public Safety review
A Windows-based public-safety suite linking dispatch, records, cases, warrants and jail history.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Computer Arts Public Safety is an agency software suite covering computer-aided dispatch, records management, jail management, civil process and imaging. It is aimed at sheriff’s offices and city police departments, with a fit for small and mid-market law-enforcement agencies. The suite brings dispatch, records, case work, crime reporting, warrants and jail activity into related workflows rather than focusing on a single public-safety function.
Its strongest case is breadth across operational records and connected systems. CAD supports call types, priorities, statuses, alerts, pending-call views, and unit and activity resource management. Interfaces connect with RMS, NLETS/NCIC, E911, mapping, fire and EMS reporting systems, and FATPOT Technologies. The records system maintains a centralized name file and links incident, arrest, booking and other agency records. Case management, incident report writing, crime reporting, warrant and officer-safety indicators, jail booking history, inmate activity administration, and image indexing extend the system beyond dispatch.
The pricing model is contact sales, so agencies request a quote rather than selecting a published tier. Support is available through chat, with 24/7 support listed. The platform is Windows-based, and mobile field access is not verified; agencies that require confirmed mobile workflows should evaluate alternatives before choosing it. Agencies wanting one suite for dispatch, RMS, jail history and related interfaces should consider Computer Arts Public Safety, while departments prioritizing mobile-first operations or a clearly published self-service price structure may prefer another option.
Computer Arts Public Safety pros and cons
- Where it wins
- CAD covers call priorities, unit activity, alerts and pending calls
- RMS links agency records through a centralized name file
- Interfaces include RMS, NLETS/NCIC, E911, mapping, fire and EMS systems
- Where it doesn't
- Mobile field access is not verified
- Runs on Windows
- Pricing requires contact with sales
Computer Arts Public Safety fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update