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CommunityWFM pricing

#5 of 24 in Call Center Workforce Management Software

CommunityWFM costs from $20/user/mo on its cheapest paid plan; 1 plan in all, as listed on communitywfm.com — prices checked 20 Sep 2026.

8.9/10Editor score
Visit CommunityWFM
CommunityWFM8.9 Visit CommunityWFM

CommunityWFM pricing at a glance

Plans Paid No free plan — trial or paid only. Prices checked 20 Sep 2026.
See plans on communitywfm.com

CommunityWFM plans & pricing

PlanPriceKey limits
RingCentral AI Workforce Management$20/user/mo Starts at $20 per agent per month; available as an add-on to RingCX.
  • AI-powered forecasting and scheduling optimization
  • Automated schedule adjustment plans
  • Real-time adherence monitoring and alerting
  • Agent portal and mobile app

Prices as published by the vendor on blog.communitywfm.com, checked 20 Sep 2026; taxes and regional pricing may differ. We do not change a plan's price or its limits — this table is what the vendor's own pricing page said on that date.

What the price includes

  • Built for
    Small business, Mid-market, Enterprise
  • Integrations
    16 integrations: 8x8, Amazon Connect, Avaya, Cisco Webex, Five9, Genesys …
  • Paid from
    $20/user/mo
  • Adherence tracking
    Yes

Our full CommunityWFM verdict, fact sheet and score →

Prices checked by iTechGuides Editors · Editorial team · Updated Oct 2026

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