CloudTalk AI Voice Agent
CloudTalk AI Voice Agent: A focused AI phone agent for automating support, routing, follow-ups, and appointments. Ranked #104 of 120 in Call Center Software by our editors (3.0/10); pricing: 14-day trial; best for businesses automating inbound AI phone support.
At a glance
- Editor score3.0 / 10
- Pricing14-day trial
- Best forBusinesses automating inbound AI phone support
- Free planNo
- Paid from$99/mo
- Founded2016
- Facts checked21 Sep 2026
Where it wins
- Handles inbound answering, FAQ responses, routing, and human handoff
- Supports outbound calls, lead follow-ups, and appointment workflows
- Connects with 100 integrations and offers multilingual voice interactions
Where it doesn't
- Starts at $99 per month with no free plan
- AI Voice Agent functionality is not available for all accounts
- Narrower AI-agent focus than a full contact-center platform
Our verdict on CloudTalk AI Voice Agent
CloudTalk AI Voice Agent is a cloud-based virtual calling agent for sales and support teams. It handles inbound and outbound conversations, answers questions from uploaded knowledge bases, collects structured caller data, routes conversations, qualifies leads, books or reschedules appointments, and transfers calls to human agents with context. The product fits small and mid-market businesses that want to automate phone support or follow-up work through web and API access.
Pricing is organized around the complexity of the phone workflow. The AI Receptionist plan costs $99 per month and covers inbound call coverage, FAQ answering, conversational routing, contact data collection, message taking, and spam and robocall blocking. AI Specialist costs $349 per month and adds outbound calls, end-to-end workflow automation, real-time workflows, multi-step resolution, calendar synchronization, and live and post-call analytics. Custom pricing starts at €0.15 per minute and includes custom minute packages, volume discounts, bespoke workflow mapping, and high-volume scaling. A 14-day trial is available without a card, while VoiceAgent functionality is billed by usage and is not available for all accounts.
Its ecosystem supports common CRM and service workflows through HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Freshdesk, Help Scout, Intercom, Zapier, Gong, and other integrations. Call recording with secure storage, multilingual interactions, human handoff, and structured data collection extend the product beyond basic answering. Support is available by email, chat, phone, and documentation, with 24/7 support listed. Compliance coverage includes SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, and two-factor authentication. Choose CloudTalk AI Voice Agent for targeted AI phone automation; businesses needing broader contact-center operations should consider a wider platform.
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CloudTalk AI Voice Agent pricing
All 3 CloudTalk AI Voice Agent plans and prices →
CloudTalk AI Voice Agent fact sheet
| Free plan | No |
|---|---|
| Paid from | $99/mo |
| Inbound calling | Not verified |
| Outbound dialer | Not verified |
| IVR builder | Not verified |
| Digital channel scope | Not verified |
| Workforce management | Not verified |
| Maximum agents | Not verified |
| Recording retention | Not verified |
| Free trial | 14 days · no card needed |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | SOC 2, ISO 27001, GDPR, HIPAA, PCI DSS, 2FA |
| Support | Email, Live chat, Phone, Docs · 24/7 |
| Built for | Small business, Mid-market (editorial estimate) |
| Integrations | 100+ integrations: HubSpot, Salesforce, Pipedrive, Zoho CRM, Zendesk, Freshdesk … See all → |
| Pricing | 14-day trial (source) |
| Website | cloudtalk.io |
| Facts checked | 21 Sep 2026 |
CloudTalk AI Voice Agent integrations
CloudTalk AI Voice Agent lists 100+ integrations on its own site — the 10 named here are the ones its pages call out.
- HubSpot
- Salesforce
- Pipedrive
- Zoho CRM
- Zendesk
- Freshdesk
- Help Scout
- Intercom
- Zapier
- Gong
See all CloudTalk AI Voice Agent integrations →
Alternatives to CloudTalk AI Voice Agent
- Genesys Cloud CXA broad omnichannel contact-center platform for enterprises with annual plans from $75 per user monthly.9.4
- Amazon ConnectA broad, usage-based contact center service for organizations built around AWS.9.3
- NICE CXoneMature omnichannel contact center software for enterprises with complex service needs.9.2
See all CloudTalk AI Voice Agent alternatives →
Also Ranked In
CloudTalk AI Voice Agent is ranked in 11 of our directories; the 6 strongest besides Call Center Software.
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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