ClickClaims review
A cloud claims system covering P&C intake, workflows, financials, documents, and analytics.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
ClickClaims is a hosted claims management system for property and casualty carriers, independent adjusters, third-party administrators, and specialty claim service providers. It brings claim intake, automated imports, assignment, dispatch, task and diary management, financial processing, document handling, and reporting into one cloud environment. Mobile forms, SMS texting, call-center triage, and a mobile-friendly interface support field and distributed claims teams. Its configurable workflows and dashboards also suit organizations that need operational data presented differently across lines of business.
Pricing follows a contact-sales model, so purchasing starts with a vendor conversation rather than a published self-serve plan. The platform is designed to connect with an existing insurance technology stack: documented integrations include Xactware, Symbility Solutions, QuickBooks, Policy Port (Tiva), Seibels, PolicyOne, NIPR, and carrier or third-party administrator systems. Exchange options include API, web services, SFTP, FTPS, system upload, and email. That breadth makes ClickClaims a fit for teams consolidating data from estimating, policy, accounting, and carrier systems, while smaller organizations should assess integration scope against their actual needs.
The standout capability is the span from first notice of loss through financial controls and business intelligence. Automated claim imports, email processing, alerts, notifications, reserves, payments, accounting workflows, data grids, and interactive analytics address both daily handling and management oversight. SOC 2, HIPAA, and PCI DSS compliance are listed, and 24/7 support adds coverage for operations that run beyond standard business hours. Choose ClickClaims when P&C workflows, mobile collection, and system connectivity are priorities. Organizations seeking a narrow single-purpose intake tool, transparent public pricing, or a deployment model outside hosted cloud software should consider alternatives.
ClickClaims pros and cons
- Where it wins
- Covers intake, dispatch, financial workflows, documents, and analytics
- Supports 50 integrations, including Xactware, Symbility, and QuickBooks
- Web and mobile access with 24/7 phone support
- Where it doesn't
- Pricing requires a contact-sales process
- Focused on property and casualty claims operations
- Phone is the listed support channel
ClickClaims fact sheet, pricing and score →
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