Cleomitra review
A paid salon CRM combining customer marketing, bookings, billing, and multi-branch operations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Cleomitra is a CRM and client-experience platform for salons and other service businesses. It brings together online appointment scheduling, booking pages, automated confirmations and reminders, client profiles, campaigns, follow-ups, billing, POS, invoices, loyalty tools, reporting, and staff operations. It is suited to salon owners, front-desk teams, and growing businesses that want marketing activity connected to day-to-day service management across web, iOS, and Android.
Pricing is organized around marketing depth and operational scope. Engage Starter costs INR 499 per month and includes WhatsApp, a basic shared inbox, manual campaigns, one ready-made automation flow, and up to 1,000 customers per month. Engage Growth costs INR 1,499 per month, adding Instagram and email, scheduled and recurring campaigns, unlimited automation flows, three retargeting pipelines, and up to 10,000 customers per month. Engage Pro costs INR 2,499 per month with all three channels, unlimited retargeting pipelines, and unlimited customers. Service OS Growth costs INR 2,799 per month for operations, bookings, POS billing, GST invoices, campaigns, and one branch. Service OS Pro costs INR 3,999 per month and adds inventory and two branches. Message charges are separate.
The platform’s main strength is breadth: marketing, retention, booking, payment tracking, inventory, and branch management sit within one salon-focused system. Integrations include WhatsApp, Instagram, Email, Gmail, and Exotel Calls, while features such as tags, segmentation, offers, coupons, gift cards, and loyalty benefits support repeat-visit workflows. Cleomitra is a strong fit for salons seeking one operating and marketing platform. Teams wanting only lightweight campaign sending may find the broader Service OS plans unnecessary, while smaller teams should weigh the paid-only model and Starter limits.
Cleomitra pros and cons
- Where it wins
- Combines WhatsApp, Instagram, email, and call inboxes
- Includes booking, POS billing, loyalty, and client segmentation
- Supports inventory, staff roles, reporting, and multi-branch management
- Where it doesn't
- No free plan is available
- Message charges are billed separately
- Starter includes one automation flow and manual campaigns
Cleomitra fact sheet, pricing and score →
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