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Clarity-ID review

#27 of 28 in Employee Coaching Software

Structured one-to-one coaching with AI summaries, exercises and anonymised transcripts.

6.3/10Editor score
Clarity-ID6.3 Visit Clarity-ID

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Clarity-ID is a web-based coaching platform for organisations and independent coaches that want structured one-to-one development. It supports coachees, internal coaches and coaching programme leaders with session structures, AI-generated summaries, tailored exercises, briefing packs, goals and impact measurement. The coaching remains human-to-human, while AI handles administrative and analysis tasks. Its stated audience includes private-sector enterprises, public-sector organisations, charities and independent coaches.

The paid plans divide the product by coaching context. Explore includes all coaching features, AI session summaries and tailored exercise generation, but the offer is limited to the first month and up to three coachees. Independent Coach adds online support and the 174 Capability Framework. Organisation provides full platform access, an analytics dashboard, configurable tenancy and a dedicated support team, with custom pricing. There is no free plan, so organisations should assess the Explore terms before choosing a longer-term arrangement.

Clarity-ID’s strongest fit is a coaching programme that needs consistent session workflows, measurable goals, anonymised transcripts and a shared capability framework. Microsoft Teams integration supports an existing collaboration environment, while the organisation tier adds configurable tenancy and dedicated support for broader deployments. The trade-off is a narrow coaching format: the platform is focused on one-to-one work, runs on the web and does not provide verified matching or mobile access. Choose it for structured internal or executive coaching; consider alternatives if group coaching, mobile delivery or coach matching is central.

Clarity-ID pros and cons

  • Where it wins
    • AI session summaries and tailored exercise generation
    • Structured briefing packs, goals and impact measurement
    • Automatic transcript anonymisation and Microsoft Teams integration
  • Where it doesn't
    • Supports one-to-one coaching rather than group formats
    • Available on the web, with no mobile access
    • No verified matching feature or free plan

Clarity-ID fact sheet, pricing and score →

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