CivicPlus Mass Notification
CivicPlus Mass Notification: A public-sector notification platform with geotargeting, IPAWS, weather alerts, and multilingual reach. Ranked #9 of 34 in Mass Notification Software by our editors (8.6/10); pricing: Pricing on request; best for municipalities and public-sector communicators.
At a glance
- Editor score8.6 / 10
- PricingPricing on request
- Best forMunicipalities and public-sector communicators
- Mobile app alertsYes
- Founded1998 · Manhattan, Kansas, United States
- Facts checked21 Sep 2026
Where it wins
- Geotargeted alerts with GIS and ESRI mapping
- FEMA IPAWS and National Weather Service integrations
- Translation in more than 70 languages
Where it doesn't
- Product-specific pricing requires a custom quote
- The feature set may exceed basic alerting needs
- Published platform coverage is web and Android
Our verdict on CivicPlus Mass Notification
CivicPlus Mass Notification is a cloud-based communication platform for municipalities and other public-sector organizations. It supports emergency alerts, routine resident updates, and internal communications through SMS, email, voice calls, mobile apps, websites, and social media. Municipal communicators can use geotargeting, resident subscription management, notification preferences, templates, scheduled notifications, and embedded website sign-up widgets. Two-way communications, polling, and incident task lists extend the product beyond one-way alerts.
Pricing is handled through a custom quote rather than published product-specific plans. The platform connects with FEMA IPAWS for emergency communications, National Weather Service data for automated weather alerts, ESRI mapping for geotargeting, municipal websites, resident portals, and social media. A mobile administrative app supports issuing and managing alerts, while automatic translation in more than 70 languages can help public-sector teams communicate with multilingual communities. These capabilities make the product relevant where alert coverage, resident preferences, and geographic targeting matter together.
CivicPlus Mass Notification is a strong fit for municipalities and public-sector communicators that need emergency and routine messaging across several channels, with workflows for polling and incident tasks. Its breadth is useful for organizations coordinating resident communications, website updates, weather alerts, and internal notifications in one platform. Organizations seeking only straightforward SMS or email alerts may find this broader civic-communications scope more than they need. The product's former name is CivicReady, and CivicPlus identifies it as the current product name.
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CivicPlus Mass Notification pricing
CivicPlus Mass Notification fact sheet
| Free plan | Not verified |
|---|---|
| Paid from | Not verified |
| SMS alerts | Yes |
| Voice call alerts | Yes |
| Email alerts | Yes |
| Desktop alerts | Not verified |
| Mobile app alerts | Yes |
| Two-way messaging | Yes |
| Audience limit | Not verified |
| Deployment | Cloud, Mobile |
| Platforms | Web, Android |
| Support | Email, Live chat, Phone, Tickets, Docs · 24/7 |
| Built for | Small business, Mid-market, Enterprise (editorial estimate) |
| Integrations | 6 integrations: FEMA IPAWS, National Weather Service, ESRI, Municipal Websites, Resident Portal, Social media |
| Pricing | Pricing on request (source) |
| Website | civicplus.com |
| Facts checked | 21 Sep 2026 |
CivicPlus Mass Notification integrations
CivicPlus Mass Notification lists 6 integrations on its own site.
- FEMA IPAWS
- National Weather Service
- ESRI
- Municipal Websites
- Resident Portal
- Social media
Alternatives to CivicPlus Mass Notification
- Alertus Unified Mass NotificationA broad, infrastructure-ready alerting platform for complex organizations.9.4
- Honeywell Mass NotificationA broad emergency notification portfolio for organizations coordinating alerts across facilities.9.3
- Everbridge Mass NotificationA broad mass notification platform for complex, high-stakes communication workflows.9.2
See all CivicPlus Mass Notification alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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