Cisco Jabber
Cisco Jabber: A Cisco-focused communications client for organizations maintaining Jabber workflows. Ranked #25 of 25 in Team Communication Software by our editors (6.7/10); pricing: Pricing on request; best for cisco customers maintaining legacy Jabber workflows.
At a glance
- Editor score6.7 / 10
- PricingPricing on request
- Best forCisco customers maintaining legacy Jabber workflows
- Free planNo
- Video meetingsYes
- Founded1984 · San Jose, California, United States
- Facts checked24 Sep 2026
Where it wins
- Combines messaging, presence, calling, voice messaging and conferencing.
- Supports desktop sharing, persistent chat and Webex meeting participation.
- Offers Windows, Mac, Android and iOS clients.
Where it doesn't
- Requires Cisco Unified Communications Manager.
- No free plan; pricing is handled through sales.
- Cisco is transitioning Jabber users toward Webex App.
Our verdict on Cisco Jabber
Cisco Jabber is an enterprise collaboration client for organizations using Cisco Unified Communications Manager. It brings instant messaging and presence together with voice and video calling, voice messaging, desktop sharing, conferencing and persistent chat. Clients are documented for Windows, Mac, Android and iOS, with desktop and mobile deployment options. Its fit is clearest for mid-market and enterprise organizations already maintaining Cisco communications workflows, rather than teams seeking a standalone chat tool or a free starting point.
The product’s breadth is oriented around communications work: users can message colleagues, check presence, place voice or video calls, share a desktop, and participate in Webex meetings. Cisco also describes integrations or workflows with Webex, Slack and Microsoft Teams. That combination can suit teams that need Jabber alongside other collaboration services, though its core dependency on Cisco Unified Communications Manager makes it a more natural choice within a Cisco environment than as a platform-neutral communications hub.
Jabber is offered without a free plan, and the pricing model is contact sales. Cisco continues to publish Jabber support documentation and releases while transitioning users toward Webex App, which is an important consideration for buyers deciding whether to maintain existing workflows or plan a move. Cisco announced end-of-sale and end-of-life for Jabber Windows, Mac and VDI versions 12.8.x and 12.9.x, with July 31, 2026 listed as the last date to order and receive support for those versions; that notice does not state that every Jabber version is discontinued. Organizations with established Jabber use and a transition plan may find it appropriate, while new buyers wanting free access or a communications client independent of Cisco infrastructure should consider alternatives.
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Cisco Jabber pricing
Cisco Jabber fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Message history limit | Not verified |
| Video meetings | Yes |
| Meeting participant limit | Not verified |
| File storage per user | Not verified |
| External guest access | Not verified |
| Custom retention controls | Not verified |
| Deployment | Self-hosted, Desktop, Mobile |
| Platforms | Windows, macOS, iOS, Android |
| Support | Phone, Docs |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Cisco Webex, Slack, Microsoft Teams |
| Pricing | Pricing on request |
| Website | webex.com |
| Facts checked | 24 Sep 2026 |
Cisco Jabber integrations
Cisco Jabber lists 3 integrations on its own site.
- Cisco Webex
- Slack
- Microsoft Teams
Alternatives to Cisco Jabber
- Microsoft TeamsA wide team collaboration suite for organizations already invested in Microsoft 365.9.4
- SlackA channel-based workspace with broad integrations, but limited searchable history on Free.9.3
- Google ChatA flexible Google Workspace team hub with spaces, threads, guests, tasks, and integrations.8.9
See all Cisco Jabber alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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