cidaas review
A broad IAM platform for organizations combining passkeys, workforce access, and identity verification.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
cidaas is a cloud identity and access management platform for customer and workforce authentication. It supports FIDO2/WebAuthn passkeys, passwordless login, multifactor and step-up authentication, single sign-on, user management, policy-based authorization, consent management, and identity verification with AI-supported document and identity checks. Its deployment options cover web, Windows, iOS, Android, and API integrations, making it suited to organizations securing customer-facing applications, employee access, and SaaS use cases.
Pricing spans customer and workforce identity plans. Customer IAM Essentials costs $850 per month and includes 1,000 users, SSO, MFA, webhooks, four applications, and e-mail support. Standard costs $1,650 per month for 5,000 users, advanced and step-up MFA, six applications, and Silver support. Pro costs $3,500 per month and includes 1,000,000 users, passwordless and smart MFA, group management, progressive profiling, and Gold support. Enterprise includes unlimited users, AD/LDAP integration, KRITIS-ready operation, and Platinum support. Workforce IAM costs $5.50 per user per month and includes unlimited users, all functions, one test environment, and Gold support. Customer IAM Free and Workforce IAM Free are trial entries, with a 30-day free trial available.
The platform’s ecosystem fit is a central strength. It supports OAuth2, OpenID Connect, SAML, LDAP, Active Directory, SCIM, and webhooks, alongside directory synchronization and user provisioning. These capabilities make cidaas a practical choice when passkeys need to sit within a wider IAM program rather than operate as an isolated login feature. Organizations that need customer and workforce identity management, authorization policies, and identity verification should find the scope relevant. Teams seeking only a lightweight passkey layer may prefer a narrower product with less IAM functionality and a simpler pricing structure.
cidaas pros and cons
- Where it wins
- FIDO2/WebAuthn passkeys support passwordless authentication
- Combines customer and workforce IAM with directory synchronization
- Includes SSO, MFA, authorization, consent, and identity verification
- Where it doesn't
- Paid plan structure has large jumps between listed monthly tiers
- Free entries are time-limited trials rather than ongoing free plans
- Broader IAM scope may exceed the needs of passkey-only deployments
cidaas fact sheet, pricing and score →
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