Chaport review
A practical multichannel chat tool for small teams that need a free starting point.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Chaport is a customer messaging platform for businesses that want website live chat alongside email, Facebook, Telegram, and Viber conversations. It is aimed at small teams handling customer support and sales, with tools for real-time visitor communication, auto-invitations, saved replies, visitor information, and operator collaboration. Web, Windows, macOS, iOS, and Android applications are available, along with REST and JavaScript APIs.
Its freemium structure gives small teams a straightforward entry point. The Free plan includes two operators, unlimited chats and websites, 60-day chat history, and web, desktop, and mobile apps. A 14-day free trial is also available. The Pro plan adds four operators, unlimited chat history, email and messenger integration, saved replies, pre-chat forms, and detailed reports. The Unlimited plan expands capacity with unlimited operators, chatbots, a knowledge base and FAQ bot, teams, assignment rules, and advanced reports.
Chaport fits teams that want live chat with a modest set of connected channels and business tools. Integrations include Facebook, Telegram, Viber, Email, WordPress, Ecwid by Lightspeed, Joomla, Shopify, Bubble, Zapier, and Google Analytics. Its visitor activity features, chat reports, APIs, and FAQ tools give it more scope than a basic website widget. Teams needing extensive integrations or a narrowly focused chat setup may prefer a different option; teams seeking simple multichannel support, mobile access, and a free plan should consider Chaport.
Chaport pros and cons
- Where it wins
- Free plan includes 2 operators, unlimited chats, and unlimited websites.
- Supports web, desktop, mobile, email, Facebook, Telegram, and Viber.
- Includes visitor activity, chatbots, reports, APIs, and knowledge-base tools.
- Where it doesn't
- The Free plan limits chat history to 60 days.
- The integration set is smaller than some broader customer-support platforms.
- More advanced collaboration and reporting require the Unlimited plan.
Chaport fact sheet, pricing and score →
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