Celo review
Healthcare-focused messaging with clinical workflows, but no end-to-end encryption.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Celo is a secure collaboration and messaging platform for healthcare teams, including small clinics, hospitals, and care teams communicating with patients, families, and external healthcare stakeholders. Its core tools include one-to-one and group messaging, secure photo, video, and document sharing, patient case management, role-based messaging, workspaces, broadcasts, and voice and video calling. Celo is available through web, iPhone, and Android applications, with a focus on healthcare communication rather than general-purpose team chat.
The published plans use annual billing amounts. The Free plan includes HIPAA compliant messaging, read receipts and delivery status, a secure photo and video library, a personal contact directory, and a Celo AI Scribe trial. Growth costs $49 USD per month and adds a Business Associate Agreement, workspace user management, and workspace verification on the Celo network. Business costs $99 USD per month and adds the option to add more users, Celo Onboarding Experts, and Priority Support. Business Pro costs $199 USD per month and adds secure video and audio calling, external chat, and Celo Roles. Enterprise adds unlimited workspaces, EHR integration, unlimited partner workspaces, Celo Broadcast, Analytics Reports, and an Enterprise SLA. A 14-day free trial is also available.
Celo fits organizations that need patient communication alongside internal team messaging, particularly where clinical media, case management, and healthcare interoperability matter. Its integration scope includes Electronic Health Records, FHIR, HL7, and REST APIs, giving Enterprise customers a path to connect communication with existing healthcare systems. The main security distinction is important: Celo documents encrypted communications and encrypted storage, but not end-to-end encryption. Organizations requiring that specific protection should choose another secure chat product. Celo is a stronger match for healthcare teams prioritizing patient-facing workflows and clinical collaboration over broad platform coverage or end-to-end encrypted messaging.
Celo pros and cons
- Where it wins
- HIPAA compliant messaging with clinical media storage
- Patient cases, role-based messaging, and external chat
- FHIR, HL7, REST, and EHR integration support
- Where it doesn't
- No end-to-end encryption is documented
- Advanced calling and external chat require Business Pro
- Enterprise integrations and reporting require the Enterprise plan
Celo fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update