Case360 review
A focused investigation workspace with unusually broad evidence and reporting tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Case360 is a cloud-based workplace investigation platform for Australian HR professionals, workplace investigation firms, and employment law firms. It brings case tracking, allegation records, evidence, people, timelines, tasks, interviews, reports, and remediation into one workspace. Investigators can manage status, priority, key dates, case numbers, timestamped activity, due dates, and progress while keeping related evidence connected to each allegation.
The published category pricing lists a starting price of AUD 33, with GST included, and the product offers a 14-day trial. The plan structure progresses from Solo and Starter features such as AI document summaries, AI Fact Find analysis, interview transcription, statement handling, report generation, external investigation requests, and cross-evidence analysis. Professional adds a client status portal, custom report templates, SAML single sign-on, SCIM, and priority investigation workflows. Enterprise adds unlimited users, unlimited active cases, and priority support with an SLA.
Its strongest differentiator is the depth of its investigation workflow rather than a single isolated feature. AI can summarize documents, rank risks, map evidence to allegations and gaps, transcribe interviews, extract responses, and assist with interim and final reports. Secure document storage, time-limited download links, role-based access, Australian data residency, and a full downloadable audit trail support controlled case handling. These outputs remain advisory, so Case360 suits teams that want structured investigation depth while retaining human responsibility for findings. Teams needing a non-web deployment, a free plan, or less reliance on investigator review should consider an alternative.
Case360 pros and cons
- Where it wins
- Links cases, allegations, people, evidence, timelines, tasks, and interviews
- AI summarizes documents, maps evidence gaps, and supports report generation
- Downloadable audit trails, role-based access, and secure document handling
- Where it doesn't
- Web-only access limits platform choice
- No free plan is available
- AI outputs remain advisory and require investigator judgment
Case360 fact sheet, pricing and score →
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