Carsu review
A practical scheduling and workboard platform for small shops that need customer messaging.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Carsu is cloud-based workshop management software for automotive, motorcycle, and tyre businesses. It brings appointment scheduling, technician assignment, online booking, job planning, workboard tracking, estimates, customer management, service history, reporting, and messaging into one system. Its strongest fit is a small independent shop that needs a clearer view of active jobs and a practical way to keep customers informed. Growing shops can also consider it, while larger operations may need the broader controls offered by the Enterprise plan.
The paid plans are straightforward. Starter costs €29.90 per month and includes scheduling, job planning and tracking, online booking, estimates, reusable job templates, customer management, and an online workboard. Pro costs €59.90 per month, adds everything in Starter, includes 5 users, and supports up to 2,500 customers. Enterprise adds unlimited users and customers, suggested job templates, custom integrations, and a dedicated account manager. Annual billing is available with a stated 17% saving across the plans. The structure makes Starter a sensible entry point for a small team, while Pro is more suitable when several staff members need access.
Carsu also connects workshop operations with customer communication through WhatsApp Business, SMS, and Viber, alongside Google Calendar and Stripe integrations. Its web, mobile, and API deployment options give it room to fit different operating models, and GDPR compliance is listed. Estimate sharing and online approval can reduce back-and-forth before work begins, while vehicle service history supports repeat visits. The trade-off is scope: parts inventory management, digital inspections, and technician time tracking are not part of the current offering. Choose Carsu for scheduling, job visibility, estimates, and messaging; consider an alternative if inventory, inspection workflows, or time capture are central requirements.
Carsu pros and cons
- Where it wins
- Scheduling, technician assignment, and online booking
- Estimates, approvals, job tracking, and workboards
- WhatsApp Business, SMS, Viber, and API access
- Where it doesn't
- Parts inventory management is not included
- No digital inspection feature
- No technician time tracking
Carsu fact sheet, pricing and score →
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