Carpetan review
A delivery-focused carpet operations platform with a useful free tier and mobile driver tools.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Carpetan is a web-based operations platform for carpet and rug cleaning businesses that manage pickup, cleaning, delivery, and payment in one order lifecycle. It gives office staff customer records, order history, driver assignments, task lists, payment tracking, revenue reporting, and operational reports. Drivers work through the Carpetan Driver app on iOS and Android, with mobile access to assigned tasks, navigation, customer contact, and pickup or delivery confirmation. It is most suited to businesses whose core process moves rugs or carpets between customers and a cleaning operation.
The pricing structure covers solo operators through larger multi-driver operations. The Free plan costs €0 and includes the Carpetan Driver app, one driver, and one admin plus one worker account. Pro costs €50 per month and adds navigation in Carpetan Driver and email support. Pro+ costs €120 per month and adds route planning, automatic routes and reports, AI chat, order verification, and email support. Enterprise costs €200 per month and adds online orders, AI order processing, and WhatsApp plus email support, while retaining route planning and automatic routes and reports. The progression is clear: basic operations are available at no cost, while automation and broader communications arrive in paid tiers.
Carpetan’s platform fit is practical rather than broad: office work runs through the web application, and field work is handled through mobile apps. Automated SMS notifications can keep customers informed at order stages, while payment tracking and revenue reporting connect daily order handling with business administration. The product’s focus is narrow and useful for pickup-and-delivery carpet workflows, but businesses centered on recurring service visits or technician scheduling should choose a tool built around those needs instead. Pick Carpetan when driver coordination, order stages, routing, and mobile confirmations are central to the operation.
Carpetan pros and cons
- Where it wins
- Free plan includes a driver app and accounts for a small team
- Tracks orders from registration through cleaning, delivery, and payment
- Mobile confirmations, navigation, notifications, and route planning support drivers
- Where it doesn't
- The workflow is centered on pickup and delivery rather than recurring jobs
- Advanced route automation and AI capabilities require higher plans
- Technician-specific scheduling is not part of the described workflow
Carpetan fact sheet, pricing and score →
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