CareSmartz360 review
A broad home care platform spanning scheduling, EVV, billing, payroll, portals, and integrations.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
CareSmartz360 is a cloud-based home care management platform for growing, large, enterprise, and franchisor agencies. It brings together scheduling and shift management, electronic visit verification, care plans, client assessments, custom forms, billing, payroll, claims, reporting, portals, and caregiver workflows. The platform supports private-pay, Medicaid, veterans, and long-term-care-insurance operations, with caregiver and staff apps for schedules, care plans, tasks, and visit documentation. Its web, iOS, Android, and API support gives agencies multiple ways to access and connect the system.
Pricing is organized by agency profile rather than a single published package. Growing Agencies covers 0–100 clients and includes smart scheduling, visit management, EVV readiness with HIPAA compliance, mobile apps, and API-ready integrations. Large Agencies covers 101–249 clients and adds high-volume scheduling, multi-payer billing support, multi-state EVV readiness, and advanced apps. Enterprise Agencies covers 250+ clients with multi-location governance, enterprise scheduling, enterprise EVV compliance and audit support, and an open API ecosystem. The Franchisor plan focuses on franchise operations, standardized scheduling, unified finance and royalty visibility, compliance oversight, and branded portals. Pricing is based on active clients rather than per-user licenses and requires contact with sales.
Integration breadth is a central strength for agencies working across payer, payroll, claims, accounting, and workforce systems. CareSmartz360 lists connections with Viventium, Waystar, Paychex, Therap, Sandata, Netsmart, HHAeXchange, Inovalon, Availity, ADP Workforce, QuickBooks, and Checkr. AI-assisted scheduling and care-note writing, GPS and telephony EVV options, client and family portals, custom dashboards, and route optimization extend the operational scope. Agencies seeking one system for complex, multi-payer or multi-location administration should find the feature coverage relevant. Smaller teams wanting only basic scheduling may prefer a narrower product with less operational breadth.
CareSmartz360 pros and cons
- Where it wins
- Covers scheduling, EVV, documentation, billing, payroll, and reporting
- Supports web, iOS, Android, API, and a broad integration list
- Includes multi-location, multi-payer, franchise, and AI-assisted workflows
- Where it doesn't
- Pricing is quote-based rather than publicly itemized
- Advanced capabilities vary by agency tier
- The broad feature set may exceed narrower scheduling needs
CareSmartz360 fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update