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Bryka review

Freemium#24 of 32 in SMS Chatbot Software

A low-cost lead-capture chatbot with SMS continuation and practical automation actions.

6.6/10Editor score
Bryka6.6 Visit Bryka

Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026

Bryka is an AI chatbot platform for businesses that want to capture website leads and continue selected conversations over SMS. Agents can use website, document, and product content to generate replies, while teams can collect leads, deliver them through CRM webhooks, and hand conversations to human staff through Bryka’s inbox. Deployment options include a website embed, API access, Slack, and WhatsApp, giving it a broader footprint than a website-only chat widget.

Pricing is structured around annual billing on the published plans. The Free plan costs $0 per month and includes 1 chatbot and 50 messages per month. Hobby costs $384 per year, equivalent to $32 per month, and adds 500 messages per month, 2 team members, and 5 actions per agent. Standard costs $1,440 per year and includes 4,000 messages per month, 3 team members, API access, and priority support. Pro costs $4,800 per year and adds 15,000 messages per month, 5 team members, white-label options, and SSO. Agency costs $9,590 per year and includes unlimited chatbots, 50,000 messages per month, unlimited team members, 10 client workspaces, API access, and white-label options.

The standout capability is the path from AI website conversation to opted-in SMS continuation. Bryka also supports human SMS handoff, owner alerts, meeting booking, order lookup, ticket creation, custom API calls, conversation analytics, and retraining. The product is a strong fit for teams that need affordable website-to-SMS lead capture with lightweight automation and clear upgrade paths. Businesses needing higher message volumes, MMS, or a verified workflow builder should consider a more workflow-focused alternative.

Bryka pros and cons

  • Where it wins
    • Grounds AI replies in website, document, and product content
    • Continues opted-in conversations over SMS with human handoff
    • Supports lead delivery, booking, tickets, analytics, and API calls
  • Where it doesn't
    • Free plan allows only 1 chatbot and 50 messages per month
    • Hobby plan limits usage to 500 messages per month
    • No verified workflow builder or MMS support is listed

Bryka fact sheet, pricing and score →

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