BigZpoon review
A broad, white-label ordering suite for restaurants that need dietary-aware menus and multiple order channels.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
BigZpoon brings branded websites, digital menus, and ordering workflows together for independent restaurants, chains, ghost kitchens, and related businesses. Its clearest distinction is dietary-aware ordering: restaurants can personalize menus around preferences and restrictions, and provide allergen, ingredient, cross-contact, and nutrition information. The platform also covers delivery, pickup, curbside, catering, payments, and order tracking, making it relevant to operators who want a broader ordering setup rather than a website menu alone.
Ordering extends beyond the website. BigZpoon supports QR-code, kiosk, table, counter, and drive-through channels, alongside integrations with POS systems, kitchen printers, menu display boards, order processing systems, financial software, and delivery providers. Menu, pricing, promotion, and kitchen-station management sit alongside SEO, marketing, analytics, and email marketing. API access and multi-location support are included in the published Starter highlights, so the offering may fit operators coordinating more than one location or needing custom flows. The platform is available on web, mobile, and desktop operating systems; its published description emphasizes mobile-friendly ordering rather than clearly establishing a restaurant-branded native app.
According to the vendor's pricing page, Starter is $99 per month and Growth is $199 per month; both list the same highlights: website, menu and online orders, SEO and marketing, multi-location support, custom flows and API access, and a white-label experience. Enterprise lists those capabilities, but its price is not shown here, so buyers should ask the vendor for its terms. A 30-day free trial is available, but BigZpoon has no free plan. This is a strong fit for restaurants prioritizing dietary detail, branding, and multiple order channels. Smaller operators seeking a free entry tier, or buyers who need clearly differentiated paid-plan features or support beyond email, may prefer to compare alternatives.
BigZpoon pros and cons
- Where it wins
- Personalizes menus around dietary preferences and restrictions
- Shows allergen, ingredient, cross-contact, and nutrition information
- Supports delivery, pickup, curbside, QR, kiosk, table, and drive-through ordering
- Where it doesn't
- Starter costs $99 per month, with no free plan
- Enterprise plan pricing is not stated
- Email is the only listed support channel
BigZpoon fact sheet, pricing and score →
Advertiser disclosure: iTechGuides is reader-supported. Vendors can pay for top positions in our rankings and for a place on other products' pages, and we may earn a commission when you click some links. Bought places stand at the number bought; this page and our disclosure say so. Paying vendors may get a fuller, more detailed review from our editors, and that review can change their score. How we rank.
Last updated · How we research and update