BICS Voice API
BICS Voice API: A cloud voice API for businesses coordinating calling with other messaging channels. Ranked #15 of 53 in Voice APIs by our editors (8.0/10); pricing: Pricing on request; best for enterprises combining voice with messaging channels.
At a glance
- Editor score8.0 / 10
- PricingPricing on request
- Best forEnterprises combining voice with messaging channels
- Free planNo
- Inbound callingYes
- Facts checked24 Sep 2026
Where it wins
- Supports inbound and outbound calling, SIP, IVR and call recording
- Manages phone numbers through APIs and the MyNumbers portal
- Orchestrates voice, SMS, WhatsApp and RCS workflows
Where it doesn't
- Pricing requires contacting sales
- No free plan is offered
- API-control and SDK details are limited
Our verdict on BICS Voice API
BICS Voice API brings programmable calling into applications and customer workflows, with number management and SIP connectivity alongside inbound and outbound calls. Its audience includes enterprises, SaaS platforms, contact centers and communication providers that need cloud-based voice as part of wider customer communications. The service is especially relevant when voice needs to sit alongside SMS, WhatsApp and RCS rather than operate as a standalone calling API.
Its feature set spans inbound and outbound business calling, phone-number provisioning through APIs and the MyNumbers portal, SIP trunking, IVR for automated support, call recording and text-to-speech calls for authentication workflows. The broader orchestration layer can coordinate voice, SMS, WhatsApp and RCS. Salesforce, ServiceNow and Microsoft Teams are listed integrations, which may suit organizations already working in those systems. BICS also states GDPR compliance and 24/7 support; the listed support channel is documentation. This combination makes the product more compelling for organizations seeking several communications channels under one provider than for teams focused only on basic voice functions.
BICS does not publish Voice API pricing, so buyers need to contact sales to understand costs and evaluate fit. There is no free plan. Public product information also gives limited detail on API control and SDKs, considerations for developers assessing implementation options. Choose BICS when enterprise or mid-market workflows call for voice plus messaging orchestration, number management or SIP connectivity. A team that prioritizes transparent self-serve pricing or detailed public SDK guidance should compare alternatives before committing.
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BICS Voice API pricing
BICS Voice API fact sheet
| Free plan | No |
|---|---|
| Paid from | Not verified |
| Inbound calling | Yes |
| Outbound calling | Yes |
| Phone number support | Yes |
| SIP support | Yes |
| Call recording | Yes |
| Concurrent call limit | Not verified |
| SDK languages | Not verified |
| Deployment | Cloud |
| Platforms | Web |
| Compliance & security | GDPR |
| Support | Docs · 24/7 |
| Built for | Mid-market, Enterprise (editorial estimate) |
| Integrations | 3 integrations: Salesforce, ServiceNow, Microsoft Teams |
| Pricing | Pricing on request |
| Website | bics.com |
| Facts checked | 24 Sep 2026 |
BICS Voice API integrations
BICS Voice API lists 3 integrations on its own site.
- Salesforce
- ServiceNow
- Microsoft Teams
Alternatives to BICS Voice API
- Vonage Voice APIA broad voice API for building PSTN, SIP, WebRTC, IVR, and AI call workflows.9.4
- Twilio Elastic SIP TrunkingA focused SIP-to-PSTN service with secure trunking and pay-as-you-go voice charges.9.2
- Bandwidth Voice APIA broad PSTN voice API for calling, media control, transcription, and AI streaming.9.1
See all BICS Voice API alternatives →
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Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
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