Beamer review
A strong fit for product announcements with feedback and NPS add-ons.
Reviewed by iTechGuides Editors · Editorial team · Updated Oct 2026
Beamer is a web-based customer communication and feedback platform for product and marketing teams. It brings together product changelogs, in-app announcements, NPS surveys, feature idea submission, voting, comments, roadmaps, feedback collection, analytics, and an inbox for responding to user comments. Teams can collect feedback through an in-app widget, standalone pages, shareable NPS links, APIs, and webhooks. Public and private roadmaps, categorization, status tracking, and user segmentation make it suited to products that want customer communication and feedback in one system.
The plan structure supports a gradual start. The Free plan is $0 per month and includes 1,000 monthly active users, a public ideas portal, a public roadmap, and up to 500 monthly NPS surveys. Starter is $59 per month with monthly billing, or $49 per month with annual billing, and adds 5,000 monthly active users, an in-app and standalone changelog, analytics, and access to Feedback and NPS add-ons. Pro is $119 per month monthly and includes 10,000 monthly active users, a dedicated inbox, comments and reactions, and basic segmentation. Scale is $299 per month monthly, with 50,000 monthly active users, advanced segmentation, user activities, and a staging account. Feedback and NPS are separately priced add-ons.
Beamer’s strongest case is a product team that wants announcements and changelogs alongside structured customer input. Its feature set covers public and private roadmaps, feedback voting, NPS delivery through in-app, email, or shareable links, analytics, and a one-click in-app feedback button. API, webhooks, Zapier, Segment, and WordPress integrations extend its platform fit, though the integration list is relatively focused. Choose Beamer when product communication is central and feedback features can be added as needed. Teams seeking a broader integration ecosystem or feedback and NPS included in the base paid tier should consider alternatives.
Beamer pros and cons
- Where it wins
- Combines changelogs, announcements, roadmaps, feedback, and NPS
- Free plan includes public ideas, a roadmap, and 500 monthly NPS surveys
- Supports segmentation, analytics, APIs, webhooks, Zapier, and Segment
- Where it doesn't
- Feedback and NPS are separately priced add-ons
- The integration list is narrower than some feedback platforms
- Advanced segmentation and staging accounts require the Scale plan
Beamer fact sheet, pricing and score →
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